Zuiderdam Cruise Review to Transatlantic

7+ cruises


Helpful Votes

5 out of 5

HAL Rocked it!

Sail Date: April 18, 2016

Reviewed: 3 months ago

Traveled As: Large Group

Room Type: Balcony

Cabin: 10008

This was our third transatlantic cruise and it was WONDERFUL! Holland America knows how to take care of its customers. From the cabin stewards to the captain himself, everything was done to accommodate our needs, 


From the start, the captain explained that it might be a bit bumpy but that they were going to change the navigation to get us away from the rougher seas that had arisen because of a storm. And he did a great job. Although it was by far the roughest passage we have experienced, sounds like it could have been quite a bit worse!

There were a few problems with the plumbing in our cabins and some of our fellow travelers had more major issues then we did. They were not only addressed quickly but the management made some generous adjustments to the bill that was paid at the end.

At one point, I had made a minor complaint about service in one of the loungs areas. I received a phone call within 24 hours from the beverage manager to rectify the issue!

I can't say enough good things about this cruise line. It's not the glitzy state of the art type of ships that some lines have. But if you are looking for great service and a crew that seems to really care about your experience - go HAL

Cabin / Stateroom
Love the location on the same floor as the Crow's Nest
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
Ft. Lauderdale (Port Everglades), Florida
Horta, Azores
Ponta Delgada, Azores
Do the excursion to Furnas where you can swim in the hot springs pool!
La Coruna, Spain
Cherbourg, France
Don't miss the D-Day beaches. Next time we want to go to Chateau St Michelle
Zeebrugge (Bruges), Belgium
Fabulous old city!!
Rotterdam, Netherlands
Visited gardens and were lucky enough to be there when tulips were in full bloom AMAZING!!
Copenhagen, Denmark

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