We seldom complain but feel this is necessary and hope our experience helps someone else. After cruising many other times we had heard a lot about Holland America so we decided to give it a try. Never again. Ship was late coming in from drydock and when we finally got to our stateroom, it was filthy along with the rest of the ship. Our balcony couldn't be walked on for the dirt. Asked twice for it to be cleaned and never saw a difference even tho we were told it had been done. There are so many problems that I will itemize our complaints:
1. Ship and stateroom filthy'
2. Food below average
3. Service way below average w/rude employees
4. Most men spoke no English
5, Trash not removed a few days
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.