fraud Itinerary arrival time, the customer service didn't reponse
Westerdam Cruise Review to Alaska - Inside Passage
7 Night Alaskan Explorer (Seattle Roundtrip)
Sail date: July 24, 2022
Ship: Westerdam
Cabin type: Oceanview
Cabin number: 1107
Traveled as: Large Group
Reviewed: 2 years ago
Review summary
The statement should be double check before get off the board, we confirmed the statment is $1932.26. But we are charged $2181 in when we came back. We are supposed to arrive in 8:00 AM based on the shedule Cheapcrusies gave us , but it turned we arrived in 8:30 PM. Cheapcruised is misleading and fraud marketing.Holland American guest service mentioned they arrived in 8:30 PM since this season started. We requested for refund. but so far we didn't get any reponse.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
the statement should be double check before get off the board, we confirmed the statment is $1932.26. But we are charged $2181 in when we came back