Silver Spirit

This was our second sailing on this ship. High level of service overall. Not completely consistent, however. Ship needs an update from top to bottom! Looks tired and dated. Gym was in terrible shape; equipment not working, vinyl coverings torn, no video or TV working. Poor/limited wifi service offered. Sailed with another couple so the much older population didn't bother us. May sail again after the expansion and update this spring. We'll see what the offers look like and what real updates are done.....

Beautiful ship, wonderful crew, all the tasty wine and Champagne you can drink, great shore excursions, being treated like royalty for seven days - what's not to like?! 

This was our second cruise on Silversea and we will never try anyone else ever again - once you have had perfection it's hard to go back to less.

Always love my days on Silversea. Have almost 500 sailing days with this company and don't see myself going anywhere else. Service, food and atmosphere were excellent.. Southern route on crossing was terrific - not a white cap all the way across the Atlantic.  Stops in Morocco were good as well as the Canary Islands.  This is preferable over a stop in Madeira or Bermuda. Furnishing, etc. could use a bit of a face lift on the Spirit and disembarkation in Barbados is cumbersome -  too long a wait at the airport.  I would take the same trip again in a heartbeat.

Wonderful cruise, especially the itinerary.  Every port was thrilling !  The ship an staff were warm and caring. Special dietary requests were always handled properly.

Customer service at sea and on land needs a lot of work.  For a high end cruise one would expect better.  Thought it strange that the Officer in charge of excursion hosted a birthday dinner for one of our group since we have an ongoing issue regarding there complimentary excursion program.  Mix up with anniversary celebration for another couple in our group as well as confusion regarding dinner reservations.  Food was good, ports were interesting but the lack of good customer service ruined the cruise experience for me therefore I would never cruise with them again.