Seven Seas Splendor Cruise Reviews - Reviews

I'm so glad that I finally was able to do the transatlantic voyage as it was a bucket list item of mine. We ended up being on the ship for at least 8 days straight due to bad weather in the Azores, but the crew kept everyone entertained and fed just fine. This may be the last long cruise we will be able to take due to age and health conditions but one never knows. I hope we can do another but probably shorter cruise sometime in the not too distant future.

As this was our 7th time sailing on Regent we had very high expectations. While the ship (Splendor) was a terrific ship, the overall experience was well below our previous Regent experiences. We were disappointed that we were not able to visit Costa Maya and the entertainment was average at best.

March is a great time to visit the Caribbean and the islands chosen were some of the best. The mangoes were ripening and the custard apples were just ripe in the DR and in the commonwealth of Dominica. For some one raised in NE India nothing can even come close. Happy sailing every one .....

Great trip! Almost everything is perfect! Lots of shows with lovely voice and humor. Gourmet food, especially the French restaurant and Asian restaurant. Best service we have ever have. The only problem is we missed the Port Gustavia, we just have three consecutive sea days without any plan B.

Wonderful ship, crew & staff, spent relaxing 10 sea days crossing Atlantic in perfect weather. Only negative was 1st five days while still in EU jurisdiction waters with mandated mask-wearing onboard ship when outside stateroom at all times except when dining, drinking or exercising. Once outside EU waters, Captain ended mask requirement —- yay, we could breathe again!

One of the many things Regent does well is the early morning departure for the popular sites. Although it is tough getting up early after a lovely meal and show, the early arrival is so worth it as we visit before the crowds arrive. We so look forward to these trips that it is sad to see them end. Regent does an outstanding job of ensuring guests have the experience they have paid for.

The shadow of COVID over this voyage was constant. We were tested five times and protections added a significant burden for everyone. Yet the dedication of staff shone through and both staff and passengers benefited from that camaraderie and commitment to make the best of it all.

The ship is beautiful. The staff was the best we've ever experienced. The calm seas, we were told, was the best the captain had experience in her 10 years of Atlantic crossings. The weather was perfect. This trip was so good we booked another transatlantic crossing while on the ship.

We enjoyed the Splendor so much that we booked three more Regent Seven Seas cruises while on board. This was our third cruise with Regent Seven Seas. It has become our favorite overall cruise line.

We had traveled RSSC several times before and were always satisfied. On April 17, 2022 my wife, daughter and I left for Barcelona to spend 2 nights in a hotel that was booked through the cruise line. Following the hotel stay, we boarded Regent Seven Seas Cruise ship SS Splendor for a seven-night cruise. The total cost of our fares was about $30,000. This included a two-night stay upon disembarkation in Venice. Regent charged us $1,018 per night for a room there. Our daughter booked the same size room at the same hotel for herself for the same time for $250 per night. We never did stay at that hotel because all three of us tested positive for COVID while on the ship. We were never compensated by RSSC for this. After being quarantined in our cabin for 5 days, upon arrival in Trieste we (there was a total of 11 infected passengers) waited at the port for several hours before being taken by ambulances and escorted to a seedy hotel with trash in the hallways to spend the next 8 days in quarantine, as mandated by Italian authorities. I refused to have my family live under such conditions and immediately called a decent nearby hotel which had no problem quarantining COVID infected guests in accordance with Italian guidelines. I later checked and found that the rate for the original seedy hotel was $65 per night. Regent and their contractor insisted that we had to stay in the original hotel and even claimed to have alerted the Italian authorities when we left for the second hotel. RSSC continues to state that we had to stay at the seedy hotel, which is preposterous. Another couple also made the move to the second hotel. RSSC ended up not having to pay for our stay at the more acceptable hotel since this was covered by our trip insurance. We assume they also did not have to pay for our room at the seedy hotel since we never stayed there. After the hotel quarantine, we also had to get our own transportation from Trieste to Venice which was supposed to have been provided as part of our RSSC package. The entire cruise was a disaster. Due to the weather, which obviously RSSC could not control, and the COVID quarantine situation we were only able leave the ship on one occasion. Stops at several of the planned ports were either cancelled or diverted to less desirable ports. During this entire process, RSSC has consistently claimed their “concern” and desire to “remain fair and equitable” but never once offered any accommodation whatsoever for what we had been through. It makes one question their business acumen. They have lost forever a family that typically spends between $25,000- 40,000 a year on cruises simply because they refused to listen to and accommodate the frustrations of these historically loyal customers. We do not believe we would have been treated this way by our other favored cruise lines Silver Sea and Crystal. Having taken over 40 cruises over the years, we have never seen a need to publicly criticize a cruise line or ship but this experience was beyond the pale.

The really best cruise ship of all cruise lines. The food, service and entertainment wasexcellent.

Most everything was excellent about the cruise except the cuisine( good to fair rating overall), nonstops due to weather issues, some erratic service.

I was given an offer to upgrade cabins and we were celebration our anniversary and my husband's birthday, so I upgraded to surprise my husband. It was the best decision. Suite was beautiful and as it turned out the weather was amazing, so we made use of the large veranda everyday.