Serenade of the Seas Cruise Reviews - Reviews

We were really pleased at the quality & quantity of the food & it,s preparation .Our room was adequate,the staff kept it in A1 shape.The shows that we're presented we're excellent.We can not say enough about the way this ship was run .Thanks to its Captain & all it's crew.they made our 50 th Anniversary a pleasure.

SERENADE OTS is one of the smaller ships (not a bad item) and one of the BEST. Her crew from Captain Karen and all the staff really made you feel at home and above all spoiled and pampered like we expected, but they even exceeded our expectations.The food was absolutely the best we have had, and the service to match. WOW kind of sums it up. The housekeeping staff matched the food, always attentive to our needs and anticipated what we may need.

the ship was easy to navigate for shows, dining etc. Really a great size for family travel.

Very nice ship, a little smaller then others we have been on but very nice.

This cruise was one of the best we have been on. The ship was smaller than some we have been on but was great. The Port of calls and tours were perfect for us. Was glad we was in Venice for 2 days, perfect. I had a health problem but the ship medical was great. Would recommend this trip for everyone. Loved it.

mostly lovely, but with frustrations

The Cabin was great. The dining areas were excellent with a wide selection of food. The excursions were some of the best we have ever experienced. Can hardly wait for our next cruise.

Would take this ship if referbishedVo

The ship and crew were all outstanding, clean, comfortable, and the crew were very pleasant. Though the activities on board were lacking a bit.

I loved the itinerary & the staff. Our family/ group had a great time. The ship is older and does not have the amenities of the newer RCCL ships so that took some getting used to. It also made it very hard to take advantage of the coupon books that they give to Crown and Anchor members since many did not apply to the older ships.

The ship was tired rundown and outdated. Management was very poor. There was a very difficult mix of passengers to integrate. Did not even take a report when I was assaulted in Turkey. The in the trenches workers were great especially Yuri and Dulp in the main bar. Zoltan in the dining room was great as well.

The ship was clean and the public areas were well maintained. The captain and crew were friendly and accessible. The wait for check-in however was unacceptable, particularly for those who checked in on-line. Our room 3006 was comfortable but noisy. It was directly below the theater and directly above some mechanical device, that clanked at odd hours. The thumping noises during shows were unacceptable. Our room could have been cleaned better. The door on the mini bar was broken the entire 12 days without repair. The toilet clogged three times. Amenities like the bedtime candies on your bed typically found in other lines were missing. The TV offerings were minimal. Our attendant charged us for items in the mini-bar that were not used. The whirlpool in the adult pool did not bubble the entire cruise. The bathroom shower handle was also leaking and broken and was not repaired.

Nice design, BUT... Missing Elevator at Rear end of ship, requirs Alot of walking if you have cabin at end/back of ship.

State room smaller than previous cruise ships

I thought the ship was very well maintained, even though they are planning to do an overhaul of it this year. Many activities and facilities. Would liked to have more opportunities for hors doerves in the late afternoon, but buffet is closed during that time.

Very clean, great staff. The food was excellent!

Small rooms, not a big bang for the buck. Staff, with the exception of person who handled cleaning the room was very unfriendly and inattentive to issues until the last day when it was "tip" time.

My overall impression of the ship was outstanding. I have been on many cruises and with many cruise lines, I must rate this one as the best ever. I particularly liked the friendliness of the Ship Captain, he gave us "thoughts for the day" that really made this cruise special.

We completely enjoyed our time aboard this ship.

The ship is in great shape. The crew are all very friendly and the ship was very clean. There were a few people with 2 days to go that became sick, but they were constantly cleaning the ship.