lovely and frustrating

Item: Serenade of the Seas
Rating: 4
Author: MicheleR

Serenade of the Seas Cruise Review to Europe - Mediterranean

MicheleR

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 12

Overall rating:

4 out of 5

Verified Review

12 Night Mediterranean & Greek Isles (Barcelona Roundtrip)

Sail date: October 03, 2012

Ship: Serenade of the Seas

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 12 years ago

Review summary

mostly lovely, but with frustrations

Ship experiences

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

staff were doing what they were told\, but holding people back from riding tenders for an hour while the ship's excursion participants were loaded first caused those with excursions booked with any other company to either miss their booked excursion or be 45 minutes to an hour late to meet their guide and driver. The anxiety and unfairness made for a very negative start to the cruise.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

We were excited to have a balcony\, but were only able to enjoy it 4 times in 12 days due to smokers on both side of us who were enjoying smoking on their balconies.

Pros: food

Cons: transportation

Recommends Serenade of the Seas? Yes!

1 Comment

GingyB 6 years ago

😎

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