lovely and frustrating

Serenade of the Seas Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

4.0 out of 5
Verified Review
12 Night Mediterranean & Greek Isles (Barcelona Roundtrip)
Sail Date: October 03, 2012
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 5 years ago
mostly lovely, but with frustrations

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
staff were doing what they were told\, but holding people back from riding tenders for an hour while the ship's excursion participants were loaded first caused those with excursions booked with any other company to either miss their booked excursion or be 45 minutes to an hour late to meet their guide and driver. The anxiety and unfairness made for a very negative start to the cruise.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We were excited to have a balcony\, but were only able to enjoy it 4 times in 12 days due to smokers on both side of us who were enjoying smoking on their balconies.

Pros: food

Cons: transportation

Recommends Serenade of the Seas? Yes!

Was this review helpful? 8

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