Serenade of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

lovely and frustrating

Sail Date: October 03, 2012

Reviewed: 4 years ago

Traveled As: Singles/Friends

Room Type: Balcony

mostly lovely, but with frustrations

Pros: food

Cons: transportation

Recommends Serenade of the Seas? Yes!

Ship Quality
Food and Dining
Cabin / Stateroom
We were excited to have a balcony\, but were only able to enjoy it 4 times in 12 days due to smokers on both side of us who were enjoying smoking on their balconies.
Service and Staff
staff were doing what they were told\, but holding people back from riding tenders for an hour while the ship's excursion participants were loaded first caused those with excursions booked with any other company to either miss their booked excursion or be 45 minutes to an hour late to meet their guide and driver. The anxiety and unfairness made for a very negative start to the cruise.

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