A very underwhelming experience

Item: Ruby Princess
Rating: 2.2
Author: hamchoi

Ruby Princess Cruise Review to Alaska

hamchoi

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 23

Overall rating:

2.2 out of 5

10 Night Alaska Inside Passage (San Francisco Roundtrip)

Sail date: May 20, 2022

Ship: Ruby Princess

Cabin type: Oceanview

Cabin number: E423

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We booked for 4 adults, thinking it would give us two rooms like how most cruises that we'd been require (2 adults/cabin), but no. They squeezed 4 adults into a tiny room with 2 pullout beds and 2 twin beds. We had been in communication for payment and other services many times before the start date too, and no one at the cruise line felt the need to confirm with us if we really wanted a tiny room for 4 adults. Overall just a terrible experience from the start and we cannot wait for it to be over. If we could, we would leave the ship and return to port immediately.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

The food option feels very limited, there are few restaurants and the options are similar. It's quite under whelming for a cruise. Also, there is no free water and sodas on board except for free tap water in restaurants???

Onboard Activities

2 out of 5

There's not a lot to do here. The pool is small, the theater is outdoor, which is really cold. There's really nothing to do inside, shows and such are limited. Honestly just very boring. We can't wait to get off this trip.

Entertainment

2 out of 5

Service and Staff

2 out of 5

The service fee is outrageous considering how little the staff have to do to serve you and all. The wifi is really expensive for how bad its service is.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Cabin is really small and so are the beds. The top beds are so close to the ceiling that our heads would hit the ceiling every time we wake up if we don't remember. Appliances are old. Overall very uncomfortable.