Alaskan cruise disappointment

Ruby Princess Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 48

Overall rating:

4 out of 5
Verified Review
Ruby Princess

Sail date: August 23, 2015

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: B201

Traveled as: Couple

Reviewed: 9 years ago

Review summary

In general everything about the cruise was perfect. Our biggest complaint was that our ship was unable to sail the Tracy Arm Fjord. We booked this trip because we wanted to see the glaciers . We were very upset that we did not see them. The only information given was a medical emergency. We think more information should have been given. When you go to Alaska you expect to see certain things. This was a trip of a lifetime and we are very unhappy and disappointed. Everything else about the cruise was great. The staff was friendly and helpful.

 

This was a trip of a lifetime

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
The Head waiter was excellent . I believe his last name was Neagu. He was so helpful.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
It was a fine cabin

Ports of call

Seattle, Washington

5 out of 5

Ketchikan, Alaska

5 out of 5

Cruise Tracy Arm Fjord, Alaska

1 out of 5
We were unable to do this part of the cruise due to a medical emergency on board. We were very unhappy about this. This was one of the reasons we chose this cruise. We only were told we had to proceed to Juneau due to a medical emergency. No other information was given. Very disappointed.

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5
Was this review helpful? 48

3 Comments

gracebeavis    9 years ago

Tracy Arm is breathtaking. I sure hope you can make the trip again....

kenospizza    9 years ago

we went aug 9th. only went part way up tracy arm. they said got there a little late. so we didnt go all the way in. where did you go instead?

whootwhoot    9 years ago

Oh boy I sure hope that whoever had an emergency is ok.... how awful it is to have an emergency on your vacation.

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