Alaskan cruise disappointment

Ruby Princess Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

4.0 out of 5
Verified Review

Sail Date: August 23, 2015
Ship: Ruby Princess
Cabin Type: Balcony
Cabin Number: B201
Traveled As: Couple
Reviewed: 2 years ago

In general everything about the cruise was perfect. Our biggest complaint was that our ship was unable to sail the Tracy Arm Fjord. We booked this trip because we wanted to see the glaciers . We were very upset that we did not see them. The only information given was a medical emergency. We think more information should have been given. When you go to Alaska you expect to see certain things. This was a trip of a lifetime and we are very unhappy and disappointed. Everything else about the cruise was great. The staff was friendly and helpful.

 

This was a trip of a lifetime

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
The Head waiter was excellent . I believe his last name was Neagu. He was so helpful.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
It was a fine cabin
5 out of 5
5 out of 5

Cruise Tracy Arm Fjord, Alaska

1 out of 5
We were unable to do this part of the cruise due to a medical emergency on board. We were very unhappy about this. This was one of the reasons we chose this cruise. We only were told we had to proceed to Juneau due to a medical emergency. No other information was given. Very disappointed.
5 out of 5
5 out of 5
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