Great Alaskan Experience, Customer Service not so much
Ruby Princess Cruise Review to Alaska - Inside Passage
Sail Date: June 14, 2015
Cabin Type: Inside
Cabin Number: B729
Traveled As: Singles/Friends
Reviewed: 2 years ago
Overall, I enjoyed my cruise on Ruby Princess. I met a lot of nice people. The female staff were rude and less than accommodating. The spa clerk never looked up from her computer when I asked about services. She told me to read the brochure. However, other people were given the utmost attention. A sales representative never acknowledge my mother, but was attentive to others. Then she reached over my mother so rudely causing my mother to not look at the items she was going to purchase. All of the male staff were beyond friendly and treated us with the service we expected.
Food and Dining
Service and Staff
Cabin / Stateroom
Ask to sit in Miguel's section when you dine. When going to Vine or International Cafe, be sure to see Chef Luis. Also there is another gentlemen from Italy who is the head waiter, he talks a lot but makes you laugh. He is a sweetheart!