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3.0

A Wonderful Cruise by raebecca59

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Caribbean - Eastern

The ship was wonderful. Lots of lounge areas, restaurants and bars. Entertainment was superb and all staff on the ship were helpful and downright pleasant. Our headwaiter and other junior waiter during dinner could not have been better. Our balcony mini suite was superb and always kept in such good shape. We thought the food was high quality and lots of variety, but wished there maybe would have been some better cheeses available as well as shrimp. The pastry shop was amazing!

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3.0

a good cruise by carolynglf

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Caribbean - Eastern

Piazza was beautiful, however, staterooms were small and there was a definite lack of restrooms in the public areas. Food was only so-so.

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5.0

Great Cruise by floridaciticen

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Caribbean - Southern

The Royal Princess is a beautiful, very clean ship. Great Crew - especially our cabin steward Freddie. Our stateroom D229 was comfortable with lots of room for hanging clothes, and plenty of draws and shelves for storing clothing items. The bathrooms were sufficient and stocked daily with clean towels. We did have one bathroom complaint though: There was a constant air whistle coming from the air exhaust/fan that was never fixed. The staff really went all out to make us feel comfortable and welcome. The Embarking and debarking processes are smooth.

We have eaten better Dining room food with a different cruise line. But the service was professional, friendly and fast, no waiting time what so ever. We loved the hand wash station in front of every dining room. No complaints either about the Horizon dining / breakfast experience. The German food at the Bavarian night was absolutely excellent, their German rolls and bread fantastic.

We found the Launches at the quiet areas plentiful and comfortable.

Overall a relaxing and enjoyable cruise.

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5.0

Royal Princess was a beautiful... by Lynnette5

Sail date: /
Ship: Royal Princess

Royal Princess was a beautiful new ship when we sailed her a few years ago. We had a grand adventure to the Southern Caribbean. It was HOT! Make sure you stay hydrated.

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1 Comment
5.0

Great cruise on the Royal Princess by Jiillian

Sail date: / Traveled as: Singles/Friends
Ship: Royal Princess / Destination: Caribbean - Eastern

My husband and I have just returned from a Caribbean cruise on the Royal Princess. From the moment that  she filled the air with the Love Boat song as we left port to the moment we arrived back in Fort Lauderdale we had so much fun. The ship was beautiful and the staff friendly and helpful. We had a lovely mini suite and a glass of champagne to welcome us from our cabin stewardess. We would definitely cruise with Princess again as we loved the food, the ship and the wide variety of entertainment onboard. It is the first time that we have cruised with Princess and the negative comments that we have seen on various forums did worry us. One particular issue was in relation to the lifts and the lack of stairs in the middle of the ship. Yes they do get busy sometimes but this only occurred as far as we experienced when passengers were returning or leaving the ship. At these times we went to the front or aft lifts and the problem was reduced. 

A tip for future passengers would be to walk a bit further to either end and you will always find a lift available.

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3.0

Cruising from Brooklyn to Fort Lauderdale by Sunshinesunny

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Caribbean

The Royal Princess is a beautiful ship especially the Piazza part. The problem is that they don,t have stairs in the middle of the ship. So we always had to wait for the elevators.

The food was very good. The dining room is ok. however they put us in the very last corner of the room.... Plus I prefer attractiv dining rooms like on 3 levels or so.

The entertainment was not what we would care for.

Customer service was very good.

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4.0

Many nice aspects with some glitches by Onthebalcony

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

This was our first Princess cruise ... the bottom line is that we had an enjoyable time in general but experienced several small issues that could be easily corrected.  

We booked a mini-suite and found it to be exceptionally spacious with a full-sized sofa, two flat-screened TV's, a sitting chair, a coffee table, a desk and chair, a full bathtub, a separate closet area with tons of wooden hangers, lots of cabinet storage,  and a small balcony.  As this is a new ship, all of the furnishings were in great shape, with the exception of the lamp shades, which were perpetually askew.  I always appreciate when the mini-fridge isn't pre-stocked, so this allowed us to fill it with sparkling water and other beverages we wanted.  Things were kept very clean with the only hiccup being one day there was a blood spot on our bed linens (not sure from whom) -- we called to have them replaced which was done. Our cabin steward was very friendly and attentive.

For us, this was a really big ship and we were concerned about feeling like we were always in a crowd, but that really didn't happen.  There are enough public areas that are designed to feel like you're on a much smaller ship -- even the main atrium didn't feel cavernous at all.  The design "flaw" on this ship is what many people talked about -- there are a number of elevator banks that do not have stairwells near them, so the small elevators are often crowded as you can't just take the stairs in places when you're not going that far up or down.  I didn't find this to be a really big deal but people complained about it often -- it just means that you might have to have more patience than you'd like when you're calling an elevator.  Also, on some of the decks it can be a bit confusing about how to get from one part of the ship to another.

Food varied, with most of it being very good but not excellent.  We opted for Anytime Dining in the the main dining rooms and since we typically like to eat after 8 p.m., there were no big lines, although we usually made a reservation.  The main dining rooms were actually the most disappointing food-wise.  Surprisingly, the Horizon Court buffet became our go-to place for a good meal or snack!  They maintain the buffet really well in terms of cleanliness, food quality is really fresh and delicious with a lot of varied choices, and even iced tea and water are delivered via server.  i never like those self-serve spigots that many cruise ships have for the buffet -- not only is it more convenient to have a server bring your beverages but it is much more sanitary as you don't have to rely on fellow passengers to practice good communal hygiene.  On our last night we had made reservations for their Crab Shack evening -- they take a portion of the buffet dining room and do big crab pots that servers bring -- very fun.  Another favorite spot for us was  Alfredo's Pizzeria, which is a little sit-down casual Italian restaurant.  We enjoyed the Crown Grill steakhouse.(specialty restaurant) but found the seafood bar to be overpriced and underwhelming.  Also -- avoid the ice cream at any venue -- I don't know why, but it was just not good -- surprisingly so.

If you enjoy coffee and tea, purchase the coffee card on your first day.  You get more than enough specialty coffee drinks plus all of the brewed coffee and tea you can manage at the various coffee bars on the ship.  We particularly liked the iced lattes at the 24 hour International Cafe, where you can always get a sweet or savory snack as well -- just off of the atrium.  

My hubby was disappointed in the fitness center -- even though there were three fitness instructors on site and they had a class schedule for the week, they canceled all of the fitness classes except for the last full day of the cruise!  He is a spin instructor at home and likes to take spin classes in other venues, plus take other classes and he couldn't.  We usually enjoy the spa on a cruise and made sure to make an appointment on our very first night to take advantage of a bonus deal they had for massages (extra time for free).  Upon checking in we were each escorted to the locker rooms and told not to leave any valuables in the lockers.  We were given no locks, even though the lockers had an electronic lock system.  We asked again and were told just to take valuables with us.  We were very uncomfortable leaving our clothes in unlocked lockers, but we did.  Then I got "shorted" on my massage time, but my hubby got the full time.  When I called the next day to tell the manager, she apologized and agreed that if the lockers didn't work we should have been able to just change in the treatment rooms.  She also said she'd look into being shorted on my time and call me back, but she never did.  Needless to say, we didn't return to the spa -- their loss as we are good spa-goers!  Another annoying thing about the spa is that they have some nice relaxation rooms with water features, sauna, etc. but you have to purchase a pass for the whole week.  You don't get access to this with a paid treatment and you cannot buy a day pass.

We found the service on the ship to be fine but not really committed.  For example, on our first night we wanted to go to Alfredo's and arrived a full half hour before the listed closing time but were told they were closed.  When we came back the next day we mentioned this to a supervisor who basically said "yeah, that happens sometimes."  That is a representative example of what a lot of the service was like, with a few positive exceptions.  

We went to see a comedian in the theater one night -- he was amusing but did a lot of the typical cruise comedy topics.  Surprisingly, this theater doesn't have little cocktail tables or even cup holders, so it was uncomfortable to have brought my scrumptious bellini (made with peach and pomegranate) with me and hold it on my lap (but I wasn't letting go of that -- definitely go and get yourself one at the bellini bar).  

Wifi is available and, as with so many cruise ships, is quite slow and expensive.  However it does work on most places on the ship.  

We had some bad luck with ports (not the fault of Princess) -- no whales on the whale-watching excursion in Bar Harbor (50% refund), couldn't stop at the Bay of Fundy (weather) so went to spend two days in Halifax.  The second day in Halifax was a bit of a bust as somebody saw a guy with a rifle downtown and they basically shut down Halifax for most of the day and canceled the excursion we were already on the bus to take.  

So, all in all, we had a good time on this cruise even though there were some aspects that could use fixing.  We would definitely consider another Princess sailing if we were able to get a good deal again!

 

 

 

 

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3.0

I'm not impressed by Dave001

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

Let me start with dinning, originally we selected 6:00 pm setting but it was changed to 5:30 pm. Service was slow, we waited over 40 minutes for main course. Our waiter kept saying kitchen line is long. Later we discovered that management combined 5:30 and 6:00 dinner group into one setting end result was overwhelmed kitchen staff. Food itself missed the mark. As to the buffet food layout were confusing and little variations of menu item. I suppose if you prefer quantity over quality you should be happy.

Elevators are slow and constantly crowded due to not enough elevators in mid ship area.

The ship was beautiful and large balcony cabin was a plus. Lots of storage space, very comfortable bed. Our cabin staff, staff was very efficient and very helpful.

We attended a couple of the shows in the Princess theater and they were all well done. They perform the same show at least twice a night, so if you miss the early show you can catch the later hour. We purchased soda package which was mistake, I should have purchased Coffee package. Other than that they nickel and dimed you at every time, no free coffee and two bucks for bottle of water.

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3.0

Autumn Folage Cruise by glacier70reunio

Sail date: /
Ship: Royal Princess / Destination: Canada, New England, New York

This was a first time cruise for us and we enjoyed it! The crew was professional and nice, information was readily available, ship was extremely clean.

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3.0

Good cruise by dottiferris

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

Upgraded furniture

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3.0

Great Cruise in Spite of the Weather by bvrager

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

Fine ship, borders on being too large although well staffed and efficiently managed. All services were excellent with minimum waiting times. Glad to have the extra size to mitigate the rough seas.

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3.0

Great vacation by barbaraabeller

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

This is a beautiful ship. We have sailed on Princess many times and especially appreciated the larger Piazza, much more seating and moving area then the Atrium on the older ships.

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4.0

Even though I prefer smaller ships, this was a decent cruise for me. by Kennicott

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Transatlantic

For the budget minded, I recommend cruises like this one. Even though I prefer smaller ships, this was a decent cruise for me and I'm certainly not ruling similar ones out in the future.

  VERY GOOD: ----This was the largest ship we have sailed on, the 11th largest ship in the world; we recently passed the 1.5 year point of being on the sea in cruise ships. Only one year old and still the entire ship is like brand new, sure nice to have a stateroom that is not worn with stains here and there, for a change. Best balcony we have had, mostly due to the portion of it that looks and faces forward as well as to the side. The balcony size itself is 30% larger than the norm for an equivalent mini-suite stateroom, albeit they gave us one of the better balcony cabins. ---This is the first ship we have been on where the heating system/air conditioning has worked almost perfect throughout the entire vessel. It always seems that on most ships the theatre is either too hot or too cold. For the morning lecture in the theatre it almost always is very cool, I can't understand why somebody doesn't turn up the heat before morning events begin. But on this ship they do it right. Also on other ships you continually hear people complaining of stateroom temperatures, we have never really had a problem like that, but our cabin on this ship has been perfect. Also, on this ship the cabins are very quiet, about the best we have ever experienced, and for 3 days the captain ran at over 24 MPH in relatively choppy seas, that's about the fastest we ever have sailed and the ship handled it without much motion. GOOD: ---Meals were slightly above par for a ship operated by one of the top 11 big mainline mass market cruise lines, in fact, I would say the meals were slightly better on average than those we experience on Regent Seven Seas Cruise's ships, a high end so called luxury line. After a rough start for us getting a table for two in the main dining rooms, second night out, anytime dining for us the rest of the voyage proved excellent and without hardly any wait ever we always got a table for two. The specialty extra charge restaurant, Gelato, was very good. The buffet area on the Lido deck (The word Lido means, open air swimming pool, almost all ships have their main buffet restaurant on the deck where their largest outdoor pool is), called the "Horizon Court/Bistro" also was above par, food quality wise. If you want to go there without all the hustle bustle and difficulty finding a seat, then go at off hours, like early in the morning or after the noon rush. Having suggested that things are a little cramped on the Lido, in fairness one must recognize that outdoor temperatures have been slightly cool on this voyage so that the outdoor tables have been rarely used. If warmer temperatures should occur, things could be entirely different from an available seat standpoint, as, by my estimation, the outdoor seating would add well over 30% to the overall capacity. Also, the Horizon does a late afternoon conversion so that the tables are all set with cloth tablecloth, fine wine glasses, good silverware, etc which makes for a more quiet dining experience. Of the three lines we cruise on Holland America (HAL) has Princess and Regent beat for making sandwiches or omelettes because they do it while you wait. I'm a sucker for tuna melts and can only get a good one on HAL. Princess annoyingly toasts bread, bagels, English muffins, etc, in advance then stacks dozens of them on heated trays, where they dry out and taste not so good. HAL and Regent prepare toast and these other items while you wait. Princess some times overdoes the military chow line mass feed concept. We usually utilize the main dining rooms for dinner instead of the Horizon but prefer the Horizon over the dining rooms for breakfast and lunch. One night we had one of the best meals ever on a voyage. It cost extra but not a lot. They call these meals "Crab Shack" and it is mostly shellfish. They only have them a few times per segment. We had King crab and shrimp mixture, you had to crack it yourself, lots of it. It wasn't crowded and we had a big table all to ourselves. Kind of messy but with all the good appetizers and stuff we were really full when we left. Good job Princess. ---Shore excursions were all pretty good with knowledgeable guides. Exception, motor coaches were filled to 90% of capacity most of the time, the saturation point has obviously went up in recent years. Princess, like HAL currently does, used to keep their loads to around 50-60%. Muster station shore excursion personnel did excellent control, most of the time, and manipulated the masses even though herd instincts motivated guests to cheat, push and rush for the coaches, typical of queues on most all cruises. All in all, I was rather surprised that Princess was able to handle the ports on this voyage when providing quality shore excursions as well, considering the massive size of this vessel and the number of passengers. ---Crew was very friendly in almost all aspects of the ship and voyage, not saying though they were always so knowledgeable pursuant to the subject matter they were suppose to be intimate with. --Hot tubs on the main pool deck (4 of them) were excellent. Well maintained, water consistently just the right temperature. Wish there were more of them since during good sea conditions there was a lot of demand. The huge, huge, outdoor theatre screen makes taking a hot tub on this ship another experience indeed. ---Great was the ship's multi pitch horn system on the Royal Princess, never heard anything like it, from deep base all the way up to a high pitch, sounding off with a prescribed melody. Princess gets an A plus for this feature. It was a lot of fun when the Royal and a sister, the Ruby crossed paths at the harbor entrance and engaged in a horn duel (When we were leaving Iceland). One of my favorite times on every cruise is the sailaway, this Captain had no compunction using the horns and at most ports we were the final cruise ship of the season and sometimes the largest that had ever visited the port, these were super sailaways. We were getting tired of Regent with their "castrated canary" sounding fog horns, which they rarely use, obviously due embarrassment. ---I do appreciate the excellent large flat T.V.s (2) in our stateroom and the selection of live news and other shows. I particularly like the MSNBC and BBC. For too long with HAL and Regent we were relegated to the extreme right wing TV news source called "FOX News". ---We like attending a protestant church service on Sundays. This is the first of our voyages with Princess where they have really done a good job of putting on a quality service. ---The Royal Princess has an excellent fitness center. 17 deck levels up with plenty of cardio exercise machines and beautiful vistas of the sea from each one. I never was in the gym when it was overcrowded and always found an elliptical to work out on. BAD: ---Princess has now completely adopted the business model of all the large mainstream cruise lines, we are witnessing what is either going to be the success or the degradation of this trend. This concept leans toward building more and more very large vessels. The Royal Princess is 3.5 times the size of the Titanic and can hold 4610 passengers. A ship's officer reportedly said we were only carrying 3500 this voyage though. In order to fill a three quarter of a billion dollar investment like this ship cost, the lines have adopted a policy of getting passengers on board for a very low initial fee. Then charging extra for just about everything except the basic stateroom and food served in the main dining rooms and the buffet areas, also there are pizzerias and hamburger grills with no extra charge. The ships function more or less like large floating resorts, with all sorts of premium type restaurants and other meal venues where additional payments are required, not to mention all the boutiques and other retail outlets trying to sell you something. By cutting down the size of, quality of, and service within, the main dining rooms and buffet area, guests are more or less forcibly channeled into the nickel and dime game. Talk about a negative resulting from new age industrial tourism. -----One of the things I like best about cruising is the theme lecturers they usually have on board. This cruise was billed "Iceland & British Isles Explorer" as advertised in their brochure titled "Your History in the Making". Whoever arranged for the speakers certanly didn't coordinate with their brochure staff. I really wasn't enamored by the lectures this time as they had nothing to do with geography or local history. One was a gal from Britain who is an expert on Google. She talked for 10 minutes then went into a question and answer mode where she carried on one on one conversations with folk in the front row. The theatre reportedly seats approximately 1000. No matter how many times people asked her to repeat the question she just kept on talking to the person in front of her, people began getting up and leaving. Another was a stock broker who had a good delivery and was interesting, but once again, we were on a cruise of the British Isles, Iceland, Norway and the Canadian Maritimes, not Wall Street. Of course, like all lines, port lecturers usually make the pertinent excursion pitches sometime before arriving in said port. On this voyage they had an exceptionally good lecturer, Loie Lennon, who did provide a modicum of area historicity when she made her presentations, but she was not an historian. Now, if I were to do the scheduling of speakers on this cruise I would have selected at least two others who specialize in pertinent history, geography, or a marine naturalist. I would also have kept the stock broker. ----A minor complaint of ours was that room service procedures and standards are too complicated for the staff to understand and assimilate. For instance, our refrigerator had a normal size ice bucket, which is good. In order to fill it we had to contact "room service" not the room steward. (They won't let you fill it yourself, which we would gladly do.) They brought a huge 2 gallon size bucket filled with ice. We explained all we needed was the little ice bucket to be filled. We talked to the room steward but he couldn't do anything about it. So, every afternoon they would bring this huge load of ice, we would take a little out of it to fill our bucket then they would have to throw the rest away. (Maybe this procedure was on purpose in order to eliminate repeat calls for ice, strange though.) ---In my opinion the limited waiter services during breakfast and lunch, not dinner, in the Horizon could be put to much greater efficiency if items like Ketchup, orange juice, Tabasco sauce, etc were placed where guests could use them directly without having to wait on a waiter. Also, silverware could be wrapped in a napkin, like they do now, but laid out where one could take them individually without expecting a place setting. More than once I wanted to go out to the open air tables and stay out of everybody's hair, but couldn't find silverware, Ketchup, orange juice, etc. ---The theatre is great, in that the stadium seating angle is decent and steep enough so you can see over most heads in front of you; also there are no posts to block views. But even with three shows, it is too packed and not large enough. The rows are just barely wide enough for one to walk through when people are already in their seats, unfortunately, only one end of the row offers access and egress on many rows and the first who take seats sit next to the isle meaning they should stand again when someone wants to get by. But few stand, and their knees and feet get trampled on. Lots of ugly stares, moans and harsh feelings result. ----The library and internet room are separate which is good but they are very small rooms. A 450 passenger Regent Cruise line ship has twice as much space for both these functions. It is obvious the Royal Princess is not designed for exploration type voyaging but meant to sail in warm climes more or less functioning as an ocean going resort. ---I do miss the morning newspaper Princess used to put together for its guests. The ship location info on the TV is a joke. What happened to the days where we got continuous water depth, vessel speed, lat. and long., wind across the bow conditions, marine navigation charts posted around the ship showing sailing and route detail, etc? Having said that, the captain on this voyage is good and gives an excellent 24 hour run down, if you have the opportunity to catch his noon report that is. Being on the Royal is not much different than having a nice hotel room in a small city though. They don't treat the voyage like actually being on a ship at sea hardly at all. --- I'm really not enamored by the looks of most of these new huge new ships. They appear to be floating huge condominium complexes and manifest a doubtful sea worthy appearance. The Royal Princess may be slightly superior in this regard over some of them but I notice they are careful not to take many pictures of it from above where its short stubby bow would be prominently portrayed. The Cunard line is a sister line to Princess and they have the Queen Mary ll, which is slightly larger than the Royal Princess in terms of gross tonnage but carries about 1500 less passengers, which is represented by its greatly superior space to passenger ratio compared to that of the Royal. Now, even though the QM ll has a lot of condominium unit looking cabin balconies it is much more streamlined looking than the average ponderous vessel now coming out. Plus, it has a beautiful looking rakish bow that makes it look like it belongs on the sea. Of course the QM ll is the only true ocean liner sailing today, it has a top cruising speed that exceeds 30 MPH and can move in reverse faster than most ships can go forward. She is the way I think ships should look. UGLY: ---I do not agree with the life boat drill procedures and arrangements or lack thereof, for both passengers and crew. Leaves too much up to conjecture on the part of the passengers and precise coordination among crew members in the event of a real emergency. Just hope and pray an emergency doesn't involve a large list to port or starboard or an onboard fire. I would think Carnival Corp. would have gone to great lengths to improve emergency drills, facilities and procedure in light of their dismal failure on their Concordia, operated by COSTA, sister line to Princess. ----The marine architect who designed the Royal must have flunked out in the passenger flow portions of his/her studies. There were three groups of elevator shaft alleys. The forward and aft alleys had four elevators each with wide public staircases, while the midship alley had 6 elevators and no public staircase. After returning from shore excursions it was virtually impossible to get on an elevator on the gangway decks. Persons with walking difficulty and boarding mid-ship had an endless wait and even though they decided to climb the stairway, this option didn't exist for them as there was no stairway at mid-ship. Particularly in the mid-ship area the elevators were continually over packed with guests most any time of day and many guests waited for extended periods of time to get into one. Since there were no alternative stairs, midship, other than walking to the forward or aft elevator & stairway alleys, consider too the ship is over 1000 feet long, there is no option but to stand and wait. This was particularly exasperating if one accidentally got off on a deck directly above or below the intended deck, since there was not a set of nearby stairs to walk up or down on. Doubling of the elevator capacity is necessary.

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5.0

Treated has a Princess on the Royal Princess by BARBARASCHARLAU

Sail date: / Traveled as: Singles/Friends
Ship: Royal Princess / Destination: Transatlantic

What a way to start retirement on the Royal Princess from above Berlin, the Baltic countries, Iceland, UK, Canada and after 25 days coming into New York City and spending the week end before heading back to Florida.  It was a trip of a lifetime.  This was my fourth cruise with Princess and it will not be my last.  Princess Cruise line gives you the best of everything to make a vacation the best time.  I loved the interesting crew, super entertainment everywhere on the ship, delicious food, passengers involve in so many activities , great shopping and the very best art auctions by Park West.  This is a perfect world being on a Princess Cruise, everyone gets along, no differ by race, ethnic, or religion , the crew and the passengers becoming lasting friends..  I can not wait for my next Princess Cruise.  Treat yourself to the best.........

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3.0

New England in the Fall by dcprimeau

Sail date: / Traveled as: Singles/Friends
Ship: Royal Princess / Destination: Canada, New England, New York

The ship itself was beautiful many new themes, music, dinning all the amenities you would expect from a Princess cruise

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1.0

never again with Princess by leonardglb

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Canada, New England, New York

I paid in excess of $500 for this cruise not including air and transfer expenses. Princess chose highway robbery.

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3.0

great trip by nancydelahanty

Sail date: / Traveled as:
Ship: Royal Princess / Destination: Transatlantic

at first sight, quite beautiful. however, layout was poor. no central stairways for passenger use and elevators were small and infrequent, causing a lot of congestion. this was a huge problem during disembarkation. also very limited outdoor space for a ship of this size. main buffet area also broken up and not large enough for the breakfast dining. difficult to find seating during prime time.the divided layout also made it difficult to manuever and find your companions. cabins/balconies much smaller than most ships.

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5.0

Fabulous ship. Great cruise. by ING

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Europe - Northern Europe

I agree with a lot of you that the cabins are definitely smaller.  Luckily the showers haven't gotten smaller!!!  We always take either a mini suite depending on length of cruise.  This cruise we chose a deluxe balcony and I still don't see the difference between the regular balcony and deluxe.

 

The biggest problem this ship experiences is the terrible service rendered by Passenger Services.  They are obviously understaffed, do not answer the phones and when I had an emergency, ran downstairs and waited in line for more than half an hour to speak to someone.   Princess needs to take care of this immediately.   Was very bad for many passengers needing their service.  The staff were obviously very stressed and short with the passengers.   One of our pieces of luggage was broken upon embarking the ship.  We reported it to Passenger Services and were advised that there was no-one on board to fix the luggage. We were given a form to fill out and were told that they would get back to us.   5 days later we still had not heard from them.  Back to stand in line for another half hour to speak to someone.  This time we were told there was someone on board who could try and fix the luggage but there was no guarantor they would be able to fix it.   So, if we gave it in, we would have to sign a waiver form thus promising that we would not claim further from Princess.   This is not the first time we have had a piece of luggage damaged in the embarkation process.   So, I would suggest that those in charge of the luggage, look into this problem.

 

Cruise Director Lisa and deputy Toby are definitely the stars of the Royal.  As well as Matre D' Fabio and Executive Chef, Dave McDonald.   Each and everyone added some great humor and good laughs and true professionals.   I am still wondering when Lisa sleeps!!   

 

Dining room service as well as the food was 1st class.   We had anytime dining, never encountered any problems in obtaining a table.   We eat mostly in the Concerto Dining Room and we commend the staff there.  They really made our dinner times a lot of fun with their nightly entertainment stints.   A couple whom we met on board, joined us for dinner a couple of times and remarked that the Symphony dining room was definitely not on the same par.

 

Excursions were very well organized and the Captain is to be commended for the precautions he took in Stockholm due to bad weather.  

 

Entertainment was enjoyable.  Must admit, though,  I have seen better Princess dancers and singers on other ships.  But there was so much to choose from that it did not matter.

 

On the whole, we had a fantastic trip and like everything in life, nothing is perfect.  I would still never change cruising with Princess.

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2.0

nickle dime by Cneedle

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Europe - Northern Europe

First of all Royal Princess is a huge ship.  There are no stairs mid ship or for that fact next to elevators if you choose to walk.  The rooms are much smaller.  Also when a Baltic cruise is your itinerary the ship should have had a covered pool area where you could at least sit outside and enjoy their large screen.

You are charged a daily tip charge which can be paid in advance or after cruise.  However, they also charge your account $2.00 to bring a continental breakfast to your room.  Which with everything this cruise costs I find very petty.  The excursion guides booked on the ship were very poor and the excursions were very rushed.  The evening shows were average to below average.  The food on the lido deck was terrible.  Sandwiches were made with stale bread.  The dining room food was average.

In all the itinerary was very interesting

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2.0

A mediocre cruise as by WayneD1

Sail date: / Traveled as: Couple
Ship: Royal Princess / Destination: Europe - Western Mediterranean

Not managed well from the beginning of boarding until disembarkation. Lack of communication between management & crew as well as passengers.

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