Beautiful ship the service was poor

Royal Princess Cruise Review to Caribbean - Southern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2 out of 5
Verified Review
Royal Princess

10 Night Southern Caribbean Medley (Ft. Lauderdale Roundtrip)

Sail date: January 08, 2015

Ship: Royal Princess

Cabin type: Balcony

Cabin number: M307

Traveled as: Couple

Reviewed: 9 years ago

Review summary

This was my first time cruising with Princess. I was on the Royal Princess on a 10 day Southern Caribbean with 3 other people. The Royal Princess ship is beautiful but the service was not what I expected.  I've been on Norwegian and Carnival ships and the service on these ships were amazing. I spoke to other people on the boat who have cruised with Princess and they also said the Royal was very different then what they remember from the other ships.   On the Royal Princess, we were finished eating before we got our drinks, if we were on the deck by the pool we had to go to the bar ourselves to get water or drinks.  I was on a 10 day cruise and my sheets were not changed all that time.  The crew is very nice, but I don't think they are being trained properly.

Ship experiences

Food and Dining

3 out of 5

Entertainment

5 out of 5
I enjoyed all the shows on the cruise.

Service and Staff

1 out of 5
The staff was all very polite but not prompt

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
I felt the cabin was smaller then Carnival or Norwegian

Ship tip

The elevators on the ship took forever and always full, I don't think there were enough for the amount of passengers.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Our last day we had about 10 hours to waste, we had a great time in Fortlauderdale. We took a taxi to the beach had lunch and walked around

Princess Cays (Cruise Line Private Island)

5 out of 5
This Island was great we had a very nice relaxing day

Charlotte Amalie, St. Thomas

3 out of 5
This was a nice island we took a shuttle to the beach, very nice it rained for a short amount of time and then it got very warm nice time.

Roseau, Dominica

1 out of 5
Worse day, it rained all day very gloomy, couldn't book a whale watching excursion because they were booked.

St. George's, Grenada

3 out of 5
This was a nice island , rained all day so only did some shopping

Bonaire, Netherlands Special Municipality

5 out of 5
This Island is absolutaly beautiful had a great day on the beach

Oranjestad, Aruba

3 out of 5
I was in Aruba with another cruise ship and went to a different beach then the one we went to this time. Wasn't crazy about this beach. Was a beautiful day
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1 Comment

jimanrainey    9 years ago

Agree found the exact same....got to change overall attitude of staff.

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