Riviera Cruise Reviews - Reviews

Was so excited as we heard Oceania was a "Luxury" cruise. Staff unhelpful and cold. Anything you asked for was an issue. One day someone took the plant out of their room and put it in the hallway, it sat there all day, feel over and dirt all over the hallway from 8am to 7 pm until I finally went and got the concierge. Specialty restaurants food was amazing, service was awful except Toscana, they were great. Every restaurant we were seated and I had to get up after 5 minutes and ask for a waiter. Red Ginger we had a table reserved for 2, met some people asked to make it a 4 and request "denied". They all said we are very busy on 7 day sailings, then dont do 7 day sailings if you cant accommodate. One girl Ana who was a hostess in Jacques was a huge help. My wife had a diet request, upon boarding we asked for the restaurant manager twice or food and beverage, never called us. Asked Ana and she had it taken care of in 5 minutes. The food and beverage manager did call the second to last night after speaking with the concierege and his response was I didnt get any message and your request was taken care of so whats the problem????? Well it was the 5th day. The service didnt compare to Azamara or NCL in the Haven. I think Oceania does themselves a disservice and brings their brand down with this sailing. Everyones excuse is this is a short sailing and its the Caribbean so dont expect much

Very elegant classy ship, very good restaurants and choice of style of cooking. Not the most lively of cruises, only one entertainment going on at any one time. It did feel that they were struggling to find things of interest in some ports. This was a trip to see the autumn flora but the ship sailed mostly at night so little opportunity to see from the ship. All that said we thoroughly enjoyed it. It was less of a traditional "cruise" experience and more like an up market floating hotel.

The cruise was very interesting and the Riviera was excellent. As always, food was superb and accommodations very comfortable. Anywhere you go on Oceania will be a great experience. Be prepared for expensive tours - they were well done but the Shipmate tours were also very good.

Europe was my greatest experience But Oceania Riviera dropped the ball on their Culinary this time. I was very shocked since my last experience on this ship was on January 2019 and the food was amazing. Sorry, but I have to be honest.

As first time cruisers we had no expectations or experiences to base our trip on. That said, I don't think we could have found a better ship/crew combo to start our cruising journey with. Oceania and the Riviera made our trip completely problem free and enjoyable. We had a great time and look forward to joining one of their ships again sometime soon.

Loved this cruise, however it was very hectic if you want to see all the towns and surrounding areas of the ports you stop at, would go again since the cost is so beautiful

Absolutely perfect weather every day. Smooth seas and very congenial passengers all in all a good cruise

Love the Riviera , service excellent as always but feel the standard of the food is dropping versus previous 3 cruises on her

Very relaxing and top quality food.. speciality restaurants are the best. Dinning room and buffet hours are limited. Dinner does not start till 6:30 local time.

Food is excellent, the specialty restaurants are first class. Nothing disappointed us except that it was too windy to get into Belize. Would definitely take another cruise with Oceania.

Very nice cruise ! Relaxing with great food. Ship is beautiful. She is going into dry dock soon for some updates. Happy cruising🚢

We enjoyed our time aboard the Riviera, met some lovely people, and left with wonderful memories of our cruise. We were a bit surprised at the advanced age group on this cruise. We are mid 60’s and felt young! Many of the passengers did not adhere to the ‘country club casual and elegant’ dress code, which was disappointing. We felt the excursion prices were high so we were happy to set up most of our own on shore. The cruise staff is amazing and friendly and the ship is beautiful.

Great food. Poor & lack of entertainment. Room is outdated but clean. Good service.

Fabulous time with long term friends and new friends. Would recommend Oceana if you want a quieter more relaxing cruise. Definitely worth the extra cost. I'd avoid their shore excursions and book your own private ones--especially if there are 4 or more people traveling together.

It would have been best to arrive 3 days early in Rome to truly explore the city. Again add a few days at the end for the same reason.

ship was quiet most times. Very little activity. Relaxing. No problem getting chairs at pool. Some ports not really worth getting off ship

Oceania provides a lovely cruising experience on the Riviera however the boarding process in Lisbon was terrible. Lengthy lines and seemingly little organization until you got through security. The ship itself is well appointed with beautiful décor. The disappointment came from mediocre meals at the specialty restaurants. The lobster pad thai at Red Ginger was salty and overcooked. The prime rib at Jacque was a poor piece of meat. The Polo Club did have a tasty filet and sides. By far, the best of the restaurants. The Grand Dining room also offered a variety of options for meals and generally were good. The shore excursions provided by the local guides were outstanding as was the service on the ship.

Was an Oceania rookie. This is an excellent product. It is not all inclusive (drinks, etc...) but the specialty restaurants are included. If you are a party of 8 - 10, reserve Privee for a nominal cost and enjoy a phenomenal evening.

Nothing to complain about here. Such a relaxing 10 days, we weren’t ready to disembark. Food was excellent everywhere. One miss on a lamb dish but that was the only negative. Even the buffet was incredible. I’ve never been keen on ship entertainment and really feel like it should be done away with, but we went to three of the many shows and were VERY pleased. Ship didn’t feel crowded. Always able to get into spa, a spot at the pool or pool bar, and never a wait at the barista! By the way, do not miss the barista’s Iced Coffee Crema!

This was our first Oceania. We would rate it at the top of our experiences. We have already booked two more for 2019.