Outstanding! EXCEPT THE FOOD!

Riviera Cruise Review to Caribbean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 35

Overall rating:

3.8 out of 5
Verified Review
Riviera

10 Night Atlantic & Amber Gems (Miami Roundtrip)

Sail date: December 03, 2021

Ship: Riviera

Cabin type: Oceanview

Cabin number: 7067

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Our original cruise had been drastically changed because of Covid, so we opted out. We booked back-to-back cruises, 20 days total, primarily because we wanted to relax, enjoy the sun, and enjoy good food. We accomplished the first two objectives, but not the third. We are gourmet cooks at home, and are very selective about the quality of the food we buy. I hope that the problems we encountered with the food were temporary supply change issues that will correct themselves in the near future. Before I book another Oceania Cruise, I will pay close attention to comments about the food.

Embarkation

3 out of 5
Because of the required testing at the port, checkin was about 3 hours, mostly spent on-line waiting to get the test. No seating is provided, so if you have a problem standing, request a wheelchair.

Ship experiences

Food and Dining

3 out of 5
VERY, VERY DISAPPOINTING. We booked Oceania because it advertises “best food at sea.”. Not true! The Terrace Cafe at lunchtime looked like re-cycled leftovers some days. Even at dinner on occasion. It is too obvious that they are cutting costs on foods. Even in the specialty restaurants there were problems with the quality or the preparation — like overcooked or undercooked lobster! Tough steaks. Tough veal cutlets. Dover Sole was fabulous.

Onboard Activities

5 out of 5
Great fun on days at sea. Significantly cut back on days in port.

Service and Staff

5 out of 5
If there were 10 stars, I would rate them all at 10!

Ship Quality

5 out of 5
Everything is immaculate and well-maintained.

Cabin / Stateroom

5 out of 5
I actually like an ocean view room without a balcony. There is nothing to obscure your view. The bathroom was beyond what I expected: extra long bath tub and a separate stall shower .The room was very well maintained and immaculate!

Ship tip

Free Guest laundry on every floor — they even provide the soap! So pack 1/3 third of what you normally would

Ports of call

Miami, Florida Did not visit port

Boarded here — been here more times than I can count!

Gustavia, St. Barthelemy

3 out of 5
Beautiful island. Shopping is VERY PRICEY!

Fort-De-France, Martinique Did not visit port

Port was canceled because of Covid

Castries, St. Lucia

3 out of 5
4 hr private taxi excursion. Too many winding roads. Got car-sick sitting in the back.

St. John's, Antigua

3 out of 5

San Juan, Puerto Rico

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Disembarkation

4 out of 5
The earliest you can realistically expect to get off the ship is 8:30, and it has to do with the hours that Customs and Immigration work. I would not recommend making return flight reservations from Miami Int’l Airport that depart before 11:30
Was this review helpful? 35

7 Comments

g3m7    2 years ago

I was on the riviera dec 13-23 and thought the food was amazing!!! Check in & testing took half hour for us. It was so fast and seats to sit and wait for results. We loved waves grill, terrace cafe & all the 4 main restaurants we had reservations for. I had one issue with Red Ginger- too hot and spicy- but that was just because I can’t do hot/spicy foods and they replaced my entree within 20 minutes and it was wonderful! My husband had no issues and loved all the food. It was amazing! Plus no kids & no long lines. Food was hot and fresh and served within a reasonable time. The staff, crew and food is the reason we’ll be cruising with Oceania again.

javawoody    2 years ago

Thanks for the update

izrgreen    2 years ago

Thank you for taking the time to write a review.

AuntPinkie    2 years ago

Appreciate your detailed review. Sorry the food didn’t meet your expectations.

gatorhotline    2 years ago

We were on a 10-day Dec13-23 on Riviera. I mostly agree with your review but believe some improvements have been made. Covid testing took about 20 minutes and was conducted inside a large tent with plenty of seating. No lines and no waiting. After results were received, we sat in the terminal for about 15 minutes prior to boarding. The food in the Terrace Cafe was very good. We had one bad experience with chewy lobster and tough steak in Red Ginger one evening and tough lobster in Grand DR another evening, which concerned us. The executive chef tracked us down the next day for more information about those meals. Lobster at Waves and Jacques was great, as was all the other food we had. Staff was wonderful and ship clean, as expected. We will gladly sail Oceania again.

cruising2004    2 years ago

Thank you for sharing your experience.

hollysmomtravel    2 years ago

Lower expectations at this time is probably best.

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