Should Have Been Great
Rhapsody of the Seas Cruise Review to Europe - Mediterranean
Sail Date: October 21, 2015
Ship: Rhapsody of the Seas
Cabin Type: Balcony
Cabin Number: 7152
Traveled As: Couple
Reviewed: 1 year ago
A lack of passenger concern damaged an otherwise fine cruise. They canceled all the post-cruise Rome excursions which included our city transfers. We found out by accident when it was credited on our bill. They didn't contact us about this until the last evening. We did manage to book the bus transfer where they said we got the last two seats. It turned out they combined two groups and the bus was still half empty. They made no effort to combine the excursion groups they cancelled. We would have taken any of the other tours, as I'm sure would others. Since our hotel and others had no Sunday Vatican tours and we got there too late on Friday to book, so we missed this classic part of the trip. Inexcusable!
Also called at Olympia during a garbage strike. Venue was filled with flies. They moved to the ship for the last two days, including the buffet.
Otherwise the food was good, service was solid and ports were excellent. Spa was overpriced.
Food and Dining
Service and Staff
Cabin / Stateroom
Don't trust the shore excursion desk. In addition to my general review, they incredibly cancelled shore excursions due to weather. Then they refused refunds. Finally they relented at least to the people who went up the chain of command.