Rhapsody of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

1 cruise (first)


Helpful Votes

2 out of 5

review of Rhapsody of the Seas

Sail Date: October 03, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

I was disappointed in the cruise overall. The décor was outdated, the entertainment was somewhat tacky and the ship had an odor which smelled like sewage in several areas including the dining room on several nights. The food was mostly mediocre. Most of the service was very good however - the wait staff and room stewart were excellent. The largest disappointment was with the cruise line customer service desk and its lack of information. My party and I were planning to rent a car from a location just across from the pier entrance and the service desk as well as the cruise director told us that there was NO way to get to the pier entrance except by cab (which was limited to the 21 local taxis in town), walk or private car service. They said that Royal Caribbean had a service at $25/person that could get us there. We decided to get up extra early and walk our baggage off the boat to catch one of the 21 taxis available only to find out that there in fact was a FREE shuttle to get us to the entrance of the pier. I cannot understand how Royal Caribbean does not know that there is a shuttle service for this port, which is a very large port where Royal Caribbean cruises leave from on a weekly basis. It seemed like just another way for them to make money. During the cruise we met several other passengers who were told the same information and were contemplating alternate methods just like we were.

Cabin / Stateroom
good, but slightly out-dated
Embarkation and Disembarkation
unhappy about the lack of knowledge of the ship for access to the pier entrance
Ship Quality
tacky, out-dated, but clean
Destinations and Excursions
very good
Onboard Activities
tacky and not well performed
Service and Staff
great except for the customer service
Food and Dining
Civitavecchia (Rome), Italy
Chania, Crete
Mykonos, Greece
Kusadasi (Ephesus), Turkey
Santorini, Greece
wonderful, most beautiful out of all the ports, just wish we had more time!!!
Piraeus (Athens), Greece
Katakolon (Olympia), Greece
missed this port due to bad weather

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