Radiance of the Seas Cruise Reviews - Reviews

It was a wonderful experience. I can’t say enough good about out waiters in the Cascade Dining. My one complaint is we had an extremely hard time understanding the woman who was giving the disembarkation instructions.

We had a great time and we will do it again! We met really nice folks. Alaska is so breathtakingly beautiful. We saw bears and whales, eagles, Nature how God intended.

We stayed in an Air B&B in Vancouver to save on the outrageous hotel fees. The bus from Seward to Anchorage airport paralleled the train tracks and cost 100$ less. Everything in between was pretty pricy but just beautiful. Truly a once in a lifetime trip.

It was a nice cruise to see AK, but did not seem up to par with other RC cruises.

Overall an excellent time. Definitely spend more for a balcony or suite as the views and glacier experience are worth it.

Cruise was wonderful. Be sure and book excursions through Royal.

This cruise was awesome! The best part was the 7 day, 6 night land portion. We had a terrific tour guide and were able to see so many places and wildlife!! Well worth the expense- especially if you love nature and wildlife.

We've cruised a lot, and this was a good one. The Radiance is the quietest and smoothest ship we've been on, mostly due to the turbine power rather than diesel. Fantastic cruise.

An Alaskan cruise is generally expensive. The ports per-se are not much. The quality of your trip will depend on excusions. The country is beautiful so get out there.

Just returned from 13 day Alaska Land and Cruise tour with Royal Caribbean. Alaska is a fantastic destination. Land tour was great, the wilderness train was one of the best features. Bus trip into Denali was good but it was the only day we had rain. The other 12 days were 70-80 degrees with sunshine. Hubbard Glacier was gorgeous and it was so warm we didn’t need the heavy clothes or gloves. We did see calving.Icy straight point is an odd port with not much there, took the bus into town. Not worth the effort. Greatest thing here is that right after we left port we saw humpbacks putting on quite a show. We watched from our balcony. In Talkeetna we did a white water jet boat excursion and it was a lot of fun and saw Moose cow and baby,red salmon,bald eagle and bears,quite the day.Radiance of the Seas is a ship that is in dire need of a refurbishment. Fridge in our room didn’t work but we weren’t going to use it anyway. Food was not great in the main dining room or buffet. I have previously travelled with Carnival and NCL and food was excellent. I don’t know if it was RC or just this particular Ship. I was very surprised at bar services on this ship too. Some of the bars don’t have blenders to make blended or frozen drinks. We were very disappointed in mixed drinks. All in all Trip of a lifetime! One side note on visiting Alaska. Take half as many clothes and twice as much money. Lol

The Alaskan Cruise was breathtaking! We had a wonderful time at each port, saw whales and sea lions and eagles! The ship itself is very nice and not overcrowded which I appreciated.

I very much enjoyed our cruise. We were assigned My Time Dinning. We have never done it before so I was willing to try it. The first night was the only issue we had. We were told we would have to wait until 8pm. That was way too late for us. We went down earlier and were seated before 8pm. All other nights we were able to dine at our selected times. The food was better on the larger ships but still good. Our wait staff were excellent. There was never a time we were in our hallway that we did not see our room attendant. I don't know when they sleep! The one piece of advice I would give is pack less. I took way more than I needed. All evening meals were casual except for the two formal nights. None of my dress pants and blouses were used. We were in port late most days which was nice. We had time to have an excursion and explore most days. We had very good weather which was unusual. It sprinkled on us one day. We did a 3 day post land tour. We were able to see a full viewing of Denali three days in a row! The entire experience was wonderful. I have no regrets on choosing this ship, ports, or land portions of the cruise. Our guide and driver (Tammy and Morgan) for the land tour were excellent.

Had a great time and took several excursions. Icy Strait was our least favorite stop because it doesn’t offer much.

Alaska is a very beautiful state and has a lot to offer in regards to scenery and excursions. I am very glad I chose a southbound cruise instead of roundtrip because it allowed more time in each port. I was talking to others on the same excursions from other ships and they were disappointed in the time in port. This was my first Royal Caribbean cruise and overall was a good experience. I would not hesitate to sail with Royal Caribbean again. Next time I will choose a destination with a bigger ship to get a true comparison.

We have cruised before with Royal Caribbean as well as with other cruise lines, but generally prefer to travel with your company due to previous experiences and our easy accessibility to the port of Galveston. Flights for our family of 4 to Alaska and back from Vancouver added a considerable amount to the vacation cost of the cruise. This was the most expensive trip we had ever taken, by a mile. So needless to say, we were extremely excited about this trip! Below is a description of the issues we encountered during this trip. Below is based upon chronological order, not the order of importance. See, while my family’s health and our comfort was certainly the most serious, this trip had many shortcomings which you should be aware of. Issue: The ocean view window was falsely advertised. We received a small port hole window We booked one ocean view room and one interior room across the hall for our family, so that we would be comfortable and close by. We confirmed with both our travel agent and a Royal Caribbean representative that this was a window, not a port hole window as we had seen both styles in prior cruises. This was important to us more than any other cruise because of the constant scenery in Alaska, as I’m sure you can appreciate. This was also confirmed on our booking confirmation (attached) that we booked a full ocean view window, not a port hole window. Further, this is falsely advertised on your own website as seen in the attachment. The picture is NOT of a port hole small window, yet that is what we received! So it is no wonder we were provided incorrect information at every turn about the type of room we would be getting. Issue: Mold smell from the bathroom Upon checking into the room the first thing we noticed after the porthole window was the overwhelming mold smell from the cabin. We immediately called our travel agent and the front desk to voice our concern about both issues, especially given our recent family history of chemotherapy. We were told that the cruise was sold out and there was no opportunity to move us to a clean cabin. I felt that the staff was not taking us seriously in primary complaint (MOLD and my family’s health), due to our secondary complaint (FALSE ADVERTISMENT FOR PICTURE WINDOW), so we expressed repeatedly that we would take ANY room, even an interior downgrade to get out of this moldy room. The representative at the front desk informed us that there was nothing that could be done. At the same time the onboard representatives were telling me they couldn’t help, my husband reached out to customer support via twitter. They also reached out to the boat and got nowhere. Of course, your customer service and my husband can validate these messages if required. Prior to disembarking from Seward, we were provided with two options (not from Royal Caribbean, as had only said they couldn’t move our room), but as a practical matter. We could: 1) get off the ship and forgo the cost of the cruise (that’s right, we were told that there would be NO refund from Royal Caribbean even despite this problem), our planned vacation, return airfare out of a different city, etc. or 2) we could all four try to cram into our second room (a 2 person interior room) which did not contain mold or the foul odor. When discussing this with the Royal Caribbean supervisor, her only response was that she needed to know right now if we were going to get off the ship so she can make sure our bags are removed as well before we leave port. It blew our minds that with faced with these two options, customer service did not seek out any alternatives but basically said, “bye then, I’ll get your bags.” Throughout our trip, multiple staff members came to the now empty room to work on it. My suspicion is that something had gotten stuck in the drain and was rotting just below our floor, but I’m not sure. I can tell you that several employees performed a lot of work at the problem (fans and chemicals), but we could not detect an improvement, as soon as the shower was turned on, the smell came right back (thus my drain theory). Ultimately, only my husband used the room lightly, due to the lack of space. He stored his luggage in there as with the family in one small interior room, the room was incredibly crowded, as I mentioned it was a 2 person room. So we we forced to sleep 2 people to each twin bed. We were never able to properly use the room and the four of us extremely inconvenienced and uncomfortable living / sleeping in one interior room that was only deemed safe for two guests, not four. . Your staff was aware of this from before we left port, yet never found a way to make it better. This was very frustrating after meeting one guest on day 4 who had complained of being too close to the casino and the noise. They said that they were moved rooms, but she noted that she had a much higher standing in your loyalty program. While I have no actual proof of this happening, this person had no reason to lie to me and was genuine. If true, I find it offensive that we were not accommodated, as we had a legitimate health concern and were even willing to downgrade rooms or upgrade and pay the difference required, but were told there were no rooms available. Issue: Cupcakes purchased by our travel agent appeared to have been dropped and not replaced We received cupcakes from our travel agent that as you can see from the attached photos, were either dropped or otherwise disheveled. I’m not sure how much those cupcakes cost, but my travel agent got ripped off.

I will highly recommend this cruise. The scenery was breath taking and seeing the opulence of mother nature and its display of beauty was just so touching and emotional. People were so generous and loving. We enjoyed this cruise tremendously and will do it again. We went from Vancouver and it was the best choice. I will recommend a balcony because there is so much to see. There is not one port that I can say anything negative about. All the ports have something to offer.

Not specifically about Radiance of the Seas but... bear in mind that weather can play a big role with the satisfaction for your cruise AND excursions and we were very fortunate there.. But keep a positive attitude and you will enjoy yourself. If you're booking with AAA try going straight to the Crown & Anchor checkin and see if they will process you without the long line. Also, if you are a Verizon cell phone user you can get periodic connections while at sea whenever you are connected to "Cellular of the Seas" network )the first time my phone connected to Cellular of the Seas I panicked because I didn't know what it was and was told by the idiots at the Verizon store that there is NO connectivity on the ship while at sea even though the Verizon website says otherwise and they told us we'd have to just pay for the internet package if you want to text with each other on ship. Verizon charges 50 cents to send a text and 5 cents to receive and 2.99/minute for calls... NO DATA so if you must have the slow data connection while on the ship you stuck with Voom. (Must sign up for Verizon's "Travel Pass" with before sailing - it's a free change to your plan) Leave WiFi off unless you are somewhere you know. Just be prepared for spotty connections on ships AND in ports since you are sharing data bandwidth with 10,000 other cruise passengers in a port with normal population of a couple thousand or less for many of these places.

Perfect itinerary. Great staff. Good food at "included" restaurants (no need to pay for specialty restaurant upgrades) - Main pool deck played movies day and night - distracting - too loud - ruined the experience of sitting on pool deck.

Food nor dining room service was up to par. Entertainment wasn't very good. MTD was not very well planned or reservations weren't very organized.

This was our first cruise so I don't have anything to compare to. I do know I've never received service like that in my life, it was such a treat! The staff on this ship is just amazing, and Alaska was breathtaking. Definitely worth doing and definitely makes me want to sail with Royal Caribbean again.