Radiance of the Seas Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Purser

1 cruise (first)


Helpful Votes

4 out of 5

Cruise destination amazing, boat - not so much

Sail Date: August 19, 2016

Reviewed: 9 months ago

Traveled As: Family (older children)

Room Type: Balcony

The ports and excursions are once in a lifetime and beautiful scenery.  However, Radiance of the Seas was a huge disappointment.  the boat never has a day off and cleanliness suffers.  Passengers depart by 9AM and new passengers can board at 10:30AM.  Although people clean the rooms/bathrooms/etc, it is always a "hasty" cleaning and the rooms/bathrooms smell.  Even though they replaced the carpeting last year.  


Food was terrible....experienced cruisers complained.  Even met people buying food at port and "sneaking" on board for a sick friend.  Service on boat was friendly and helpful.... except for Guest Services.  Conflicting info from various guest service agents and unorganized/unhelpful people.  More help from room attendants and waiters than guest services....recommend bypassing them when you can.


Entertainment was sketchy.  If you attend an event LATE by 5 minutes - you can't participate.  Really?  Need a new cruise director.

Cabin / Stateroom
and 9542. Cabin room and bathroom smells. Bed pillows and linens...sketchy. Room attendant was amazingly helpful and did his best. But with only 1 1/2 hour room turnovers between cruises, the rooms/bathrooms never get a thorough cleaning. I now understand why people get sick on cruises.
Embarkation and Disembarkation
Embarkation process was fine since people had all day to get on the boat. Disembarkation - although they had a procedure, it is like being in the airport security line with your luggage for 3 hours. And then you actually have to go to the airport and travel home. ugh...
Ship Quality
Gross, gross, gross..... passengers depart at 9AM and new passengers board at 10:30AM same day. Rooms never get "really cleaned"....and bathrooms/rooms SMELL. Thank goodness for balcony and airing our room out each day.
Destinations and Excursions
Amazing and worth a cruise.... just need a different (cleaner) boat.
Onboard Activities
Once and done - rock climbing. Events - if you are late 5 minutes, you are NOT allowed to participate....Bingo. Need a new cruise director. Never thought I would be bored on a cruise. Kid didn't like the Adventures Ocean program. Destination/Ports were the best part of cruise.
Children's Programs
Our 9 year didn't like the program. Spent most evenings in the room....babysitting since he didn't like the kids program. What a waste.
Bored on the boat. Walked around to find things to do and was 5 minutes late..... couldn't participate. Really? Lousy events and need a new cruise director....
Service and Staff
Everyone was amazing - room attendants, waiters/servers....except for Guest Services!! Guest Services and Entertainment directors were the worst!!!
Food and Dining
Horrible food. Experienced cruisers said this was the worst. Avoided the dining room and ate at buffet or Specialty dining (good). Very disappointed by food.
Seward (Anchorage), Alaska
Cruise Hubbard Glacier
Best views are from your room balcony. Trying to find a "spot" in general areas was crazy.
Juneau, Alaska
Must see the glacier. Helicopter sled dog is fantastic. Also rafting down river past Mendenhall glacier was awe inspiring. Heard minimal whale sighting in Juneau this trip.
Skagway, Alaska
Wilderness tour - OK. Kayak tour was good. major tourist shopping available though.
Icy Strait Point (Hoonah), Alaska
Best whale watching; feeding in coves among seals and otters. Beautiful. Take smaller excursions - boats go closer to shore and whales. Don't do the cruise excursion - large boat and crowded.
Ketchikan, Alaska
Loved the excursions. Peddle Boating, kayaking, and zip lining were hits.
Cruise Inside Passage, Alaska
beautiful.... just sit and watch the scenery. Freshest air you will ever breathe.
Vancouver (Canada Place), British Columbia

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