This itinerary is first rate, the ship is excellent, and the food quality and choice rival a four star restaurant. A high percentage of the staff go the extra mile, but there were a larger than expected number of staff that seemed ill trained, even robotic, and more focused on cleaning than attentive customer service. I suspect this is a covid fatigue issue that I hope will get better, as this felt substandard to past Cunard experiences.
Embarkation
4 out of 5
Ship experiences
Food and Dining
5 out of 5
Excellent Food quality and options in the Brittania Restaurant, the Lido Buffet, and Afternoon Tea
Onboard Activities
4 out of 5
Trivia and Karaoke hosted by fun and engaging staff, Spa and Pool area were great
Entertainment
4 out of 5
Uneven entertainment, but some were first rate
Children's Programs
No kids
Service and Staff
3 out of 5
There seems to be a transition issue coming back from COVID. A good percentage of staff felt like they were not trained well, almost robotic, and seemingly more concerned with cleaning and rushing guests out rather than attentive customer service. Others stood out, but they were in the minority.
Ship Quality
5 out of 5
Everything was well maintained and the layout allowed for exploration and even solitude if you wanted it
Cabin / Stateroom
3 out of 5
there was an issue with noise (metal banging at pretty much all hours of the day and night) from the kitchen service area across the hall (this cabin is below) and it became annoying
Ship tip
the promenade deck is great for walks and watching the scenery
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