Fell short of Expectations - Disappointed

Oosterdam Cruise Review to Europe - Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall rating:

2.7 out of 5
Oosterdam

12 Night Adriatic Dream (Venice To Rome)

Sail date: April 30, 2018

Ship: Oosterdam

Cabin type: Balcony

Cabin number: 10018

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

I was so excited to take this cruise with my mom. We had both heard such amazing reviews about Holland America. Needless to say we were disappointed. I guess it all comes down to the boat you get so be sure you do your research. This boat is too old and needs some major updates and a great cleaning.

Embarkation

2 out of 5
Lack of staff at Port entrance left us looking for help for my 81 year old mother.

Ship experiences

Food and Dining

2 out of 5
Average at best. Lack of variety was disappointing. The snack items were limited. I even had to squirrel away nuts at breakfast because they did not provide at any other meal!

Lido Restaurant

2 out of 5

Lack of variety. They pretty much had the same things everyday. Also there were no real health snacks. I was hoping for almonds and walnuts and they were not available.

Onboard Activities

1 out of 5
Very lack luster and unorganized. YAWN!

Lido Pool

3 out of 5

Old and dated pool furniture. Ripping cushions and rattan chairs. I saw one lady cut her leg on the damaged rattan.

Greenhouse Spa And Salon

4 out of 5

The facilities were old, but I really like Dr Luisa and wanted her to get a great review. She is wonderful.

Gymnasium

1 out of 5

Dated and small. There hours are only from 6 am to 9 Pm which is inconvenient if you are looking to vacation and get up at 7, still make shore excursions and eat at the 5:45 seating. It truly makes no sense to close the gym so early.

Entertainment

3 out of 5

Service and Staff

3 out of 5
Our stewards from the 10th floor were amazing. Hats off to Olih and Robin for making our trip!

Ship Quality

2 out of 5
Old and dated. This ship has seen better days. I was even told by a few staff memebers it was dry docked prior but nothing was really done to improve it. Its a shame!

Cabin / Stateroom

3 out of 5

Ship tip

I would choose another ship. This one is too old and dated at this point.

Ports of call

Venice, Italy

3 out of 5
So so busy!

Split, Croatia

3 out of 5
Heavily tourist and over commercialized.

Dubrovnik, Croatia

4 out of 5

Sarande, Albania

2 out of 5
Could have skipped it!

Katakolon (Olympia), Greece

3 out of 5

Souda (Chania), Crete

4 out of 5

Mykonos, Greece

4 out of 5

Valletta, Malta

3 out of 5

Mgarr, Malta

3 out of 5

Palermo, Sicily

3 out of 5
Watch out for scammers! Cab drivers tried to scam multiple couples which was unsettling. Our cab driver quoted one rate and tried to collect $150 more Euros when we finished then had the audacity to ask for a tip!

Naples, Italy

3 out of 5

Civitavecchia (Rome), Italy

3 out of 5

Disembarkation

3 out of 5
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