HAL not what it used to be!

Oosterdam Cruise Review to Europe - Western Mediterranean

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
12 Night Mediterranean Rivieras (Barcelona To Rome)
Sail Date: July 11, 2016
Ship: Oosterdam
Cabin Type: Balcony
Cabin Number: 5187
Traveled As: Couple
Reviewed: 1 year ago

The ports schedule was very good and the stewards and bar staff were very friendly. However ongoing issues with toilet and air conditioning were a problem. Food was nice but very difficult to get a table when you wanted even if you reserved well in advance. It was difficult to find food on the ship between 8.30 and 10.30  as the buffet close and room service took an hour and the main dinning area closed around nine. HAL advertises to be an upmarket ship but was very casual so it was a waste to take the tuxedo . Shorts, jandals and jeans were seen in the main dinning area often and gala night for many was very casual.  The atmosphere was just  not as they advertise to be, with kids running everywhere and even in the bars. HAL seems to be trying to change its market but not catering to any one group in particular. This was our third Holland cruise and second on the Oosterdam and we are likely to try another line in the future. Sorry HAL not what you used to be!

Food and Dining

3 out of 5
The buffet closed early at night, slow in room dinning except for breakfast which was great.Burget joint closed at 5.30 and the wait for a burger could be 20 mi Utes or more.

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

not applicable

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

Toilet and air on poor. Carpet old but rest all good.

Ship Tip

Aft pool was good as no kids, reeve as you wish dinning 3 days in advance as can always cancel. Walkin dinning can often be a big wait as busy.
Burgers great if you are prepared to wait.

5 out of 5
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5 out of 5
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