Norwegian Star Cruise Reviews - Reviews

Best ever. Stateroom was perfect. Specialty dining, especially Cagney's, superior. Excursions were varied and the best.

It was a great experience especially knowing that it was their second voyage since they stopped for Covid. The staff were great and were genuinely happy to see passengers back

I unfortunately will not take another Norwegian cruise it was my least favorite cruise line and this is my 5th cruise experience with various lines. The food was unsatisfactory to me. There was very little to do on the import days if you stayed on the ship. Limited food and bar service at in port days.

The itinerary was great. Ship was not exceptional and suite was crowded and old

Food was not that good, help was not trained on the ship. Our balcony cabin was small. Smoking section was too many steps to get to. Casino was small and could not smoke in there. Kind of disappointed in overall cruise ship. The ports we stopped at were good but almost could not walk into towns on most ports.

We had a wonderful time - we were very lucky to have incredible weather!

It is obvious that the overall rating is skewed in that the high rarings for all the ports make the rating higher than it should be. I would put the overall rating at a 3.0 (Okay). The Norwegian Star's has to address the quality of the food from it's restaurants and make it more appealing and tasteful.

Staff on ship was great. I am sure that Captain takes orders from Miami and that is why I said corporate greed.

Relaxing 14 day crossing. Lecturer, a forensic geologist, made the trip for us. There are very few children on a crossing, yet most of the television and theater movies are children's movies, which makes no sense.

was enjoyable, visit NCL island instead off final port, when last Port was cancelled ship took a very southern route so the weather was much warmer then expected

As a mother-daughter cruise, this was a perfect setting. We had plenty of time together while we were able to do separate activities. Then we joined again at the pool and the buffets gave us the freedom to pack everything in a day that we wanted. Our highlight were the fantastic shows in the evening. My daughter was able to sing in the talent show the last night and she was thrilled about this unforgettable opportunity and experience to sing live with an 8 man professional orchestra.

Very disappointing experience this year ... ship resources felt lacking and cruise director staff and entertainment felt second class. While we prefer to sail on smaller ships, it appears NCL is putting all resources to larger and newer ships and that feels very wrong

Was disappointed two ports were cancelled even after credit was given

The cruise was bad enough but our treatment at the end of the cruise and after when we try to seek some compensation from Norwegian was terrible. We were never served our 45th anniversary dinner in the main dining room we received our appetizer and then nothing for an hour when we saw some remedy from the restaurant manager .... nothing. we then went to the buffet only to find it was closed before 10 PM when it should have been open. Worse yet when we complained again we were given a number to call after the cruise which we later found out to be just a recording where you could not even leave a message. Because of the ships mechanical difficulties we missed almost half of the ports that we took this cruise to see. Norwegians reimbursement was $100 non-refundable onboard credit for missing almost half the cruise ports.

Overall a wonderful cruise although cancellation of Kotor and Santorini was a big disappointment.

very dissappointed with the lack of information related to the change of itinerary. Wished they had let me known in advance. I was quite upset and did not have as much fun as I had expected due to this. Also, since the weather was so bad, we had two days inside the boat so we lost 2 days of fun. Not sure I want to do this again. Hope information is better and we had the opportunity of postponing the trip. Since we were already in Venice it did not make too much sense the change the plans

We were disappointed that our Greek Cruise was really not a Greek Cruise and the 2 main reasons for going--Mykonos and Santorini--were cancelled. We felt like there was a lack of transparency as to the reason for the cancellation on NCL's part. We were supposed to hit 5 ports and more than half were cancelled--Kotor; Myknos; and Santorini. But we made the most of what we did do and the staff was wonderful at every level. Our cabin was really lovely. I would say being up front and clear about what is going on would be helpful.

While we tried to make the best out of every change the ship made, I still won't go on another Norwegian Cruise. We had no idea about port changes until the day of. Had we known we would have cancelled. The prior cruise had an engine fire at sea, they didnt fix the issue before our cruise. Instead they changed our ports and cancelled another along the way. Don't charge me for your inability to provide what I had originally paid for. Terrible company. Pick a better cruise line like Disney. My overall rating for this cruise is a 3.9....they don't even deserve that high of a rating.

Lost 3 ports and gained Split, Croatia, which was fabulous. Got a 200 dollar credit. Very satisfied.

As a silver customer of Norwegian, I was extremely disappointed. I switched from being a Royal Caribbean user. Norwegian Cruise Line rerouted the Star vessel at the last minute due to pre-existing “mechanical issues”. After spending over $2000 on airfare and hotels to go on a Greek Isle cruise, the cruise only stopped at two minor Greek Islands and substituted one port for a location with no real tourist value. To compensate for not stopping at two destinations, the cruise line issued on-board credit, a discount to a future cruise and refunded the port taxes. This was unacceptable. The cruise line forced its passengers at sea for two days and the only compensation was to spend additional dollars with the cruise line. The changed itinerary could have been communicated during the check in process rather than via a paper notice placed in the cabin. The ambiguous term “mechanical issues” created panic among passengers, excessive long lines formed at Guest Services and none of the crew were able to clearly explain the discount being offered on a future cruise. It was next to impossible to reschedule tours that had been booked with outside agencies with such short notice. The itinerary was once again changed at the last minute on November 6 and communication was poor. Three of the cabins in my group experienced issues with their toilets, either not flushing or flushing by themselves at random. Maintenance was called several times. All five cabins were awaken each morning starting around 04:00 by banging noises and crew slamming doors. Dinner experienced at the Ginza room turned into a dangerous stampede when the restaurant opened. This forced my party to be separated. Half of my party never received their drinks. When this was questioned, we told they were busy. To which we had to go to the bar ourselves to get drinks. The food there was tasteless. My friends and I are loyal to NCL Cruise Line, we all have Cruise Next certificates on our accounts. This is not the level of service we have come to expect. Each of us filed a claim with Guest Services. The trip was a total disappointment. At least 50% off of a future cruise or two should be offered.