Natural Sites Exceptional -Ship/Cruise not so much

Norwegian Star Cruise Review to South America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 70

Overall rating:

3.5 out of 5
Verified Review
Norwegian Star

14 Night South America Westbound (Buenos Aires To Santiago)

Sail date: January 04, 2020

Ship: Norwegian Star

Cabin type: Balcony

Cabin number: 9710

Traveled as: Couple

Reviewed: 4 years ago

Review summary

It is obvious that the overall rating is skewed in that the high rarings for all the ports make the rating higher than it should be. I would put the overall rating at a 3.0 (Okay). The Norwegian Star's has to address the quality of the food from it's restaurants and make it more appealing and tasteful.

Embarkation

3 out of 5
Long-slow lines

Ship experiences

Food and Dining

2 out of 5
The ship's specialty restaurants are over rated, only one which met expectations was the Le Bistro. Food in the other dinning room was OK, depending on the meal.

Onboard Activities

4 out of 5

Entertainment

5 out of 5
The entertainment shows, performers were excellent. Our room was very tight for space, shouldn't be called a suite.

Children's Programs

have no kids

Service and Staff

4 out of 5
Our room steward Madi was excellent, met all of our requests with a smile and efficiency. The dinning room waiters were all very good,

Ship Quality

4 out of 5
the process for using the tender-boats was not very good. In two ports the ship dropped anchored a fairly long distance on the docks and the process took longer than is should have.

Cabin / Stateroom

2 out of 5
Our cabin was very tight for space, shouldn't be called a suite. Our steward kept the room very clean and supplied with clean fresh linen every day.

Ship tip

Keep your cuisine expectations on the low side.

Ports of call

Buenos Aires, Argentina

5 out of 5
There were no excursions

Montevideo, Uruguay

4 out of 5
YES, the highlight tour was very good

Puerto Madryn, Argentina

3 out of 5
yes, with a third party company... which was not very good.

Port Stanley, Falkland Islands

4 out of 5
no excursion, just walked around,

Cruise Cape Horn

5 out of 5
It was a high point... knowing we made around the Horn, the natural beauty was outstanding. Calm seas helped.

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5
did excursion with a third part. The the national park is a awesome place... beautiful natural sites everywhere

Cruise Beagle Channel

4 out of 5
no port, sailed the channel

Punta Arenas, Chile

5 out of 5

Cruise Strait Of Magellan

4 out of 5
not excursion, sailed the strait

Cruise Chilean Fjords

5 out of 5

Cruise Patagonic Channel

5 out of 5

Cruise Canal Moraleda

5 out of 5

Puerto Chacabuco, Chile

3 out of 5

Puerto Montt, Chile

5 out of 5
The excursion was great, natural beauty everywhere. The mountains/volcanoes were gorgeous

San Antonio, Chile

1 out of 5
The disembarkment was long and inefficient. The cruise description is Buenos Aires to Santiago. Getting to Santiago required additional cost transportation... the description is very misleading.

Disembarkation

2 out of 5
The disembarkment was long and inefficient.
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