Change of itinerary - Information the day of the cruise - Disaster

Item: Norwegian Star
Rating: 3.6
Author: AdrianaL

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

AdrianaL

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 14

Overall rating:

3.6 out of 5

Verified Review

7 Night Greek Isles (Venice Roundtrip)

Sail date: November 03, 2019

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 12006

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

very dissappointed with the lack of information related to the change of itinerary. Wished they had let me known in advance. I was quite upset and did not have as much fun as I had expected due to this. Also, since the weather was so bad, we had two days inside the boat so we lost 2 days of fun. Not sure I want to do this again. Hope information is better and we had the opportunity of postponing the trip. Since we were already in Venice it did not make too much sense the change the plans

Embarkation

3 out of 5

the embarkation was difficult since they announced to us that all the ports of visits had been changed. Also, we had 1 day at sea that became 2 days. They said the boat was broken and could not make it to outside the Adriatic sea so we did not go to Santorini and Mikonos. The main two places we wanted to go

Ship experiences

Food and Dining

3 out of 5

The ACQUA restaurant was awful. We waited for 1 1/2 hours to get food and never came. We left. The other places were OK

Onboard Activities

3 out of 5

spa, hot tub, shows at night. Due to weather did not have too much time for pool. Spa was very expensive. 20% tip for Botox and Restylane is too much since it is a medical procedure. Doctors do not get tips.

Entertainment

4 out of 5

They were great. Had to cancel one due to weather. A little old jokes for me and the team of the parties were old also

Service and Staff

5 out of 5

The staff was great. We were at a suite and the concierge and the butler and the cleaning staff were wonderful

Ship Quality

4 out of 5

lack of signs to get to different locations. Got lost almost every day

Cabin / Stateroom

4 out of 5

great. No problems