Norwegian Star Cruise Reviews - Reviews

The only thing that wasn't a pleasant experience was the travel. If I take a cruise in the future, I will absolutely arrange my own airfare. Otherwise, it was a wonderful experience and a very fun honeymoon!

Loved the ship. Not so much the ports of call. I don’t think I would do this itinerary again but I would cruise on the Star again.

The cruise company was disorganized as a whole. We booked excursions separately from the ship as they were much cheaper and as a result the crew didn’t know where to send us and give us bad information. The passport pick up was a total disaster. Poor planning and organizing skills.

If you’re a family traveling with children of any age I would avoid this cruise. Population is mainly a retired older demographic. The ship is also smaller with less activities and things to do. The shows were a bit provocative for kids but still entertaining. The buffet food wasn’t good.

Overall a 4.0 out of 5 cruise. Would recommend it overall.

The NCL Star is one of their oldest ships but has been nicely renovated. Missing some amenities from their larger ships but we had a good experience overall. One issue needing immediate attention is that the Satellite TV (i.e. CNBC, BBC, etc.) was horrendous (reception was extremely spotty) and the internet is not worth any additional cost. We had 280 free internet minutes but with the slowness of the system, it was more like 100 minutes at best.

A great way to see a lot of Europe in a short period of time

It was a pleasant cruise but nothing outstanding. We picked it for the itinerary since it stopped at many ports. The ship was very clean and security was very good. Happy that everyone had to be vaccinated or tested before being allowed on board. The food and entertainment were disappointing.

I really enjoyed this cruise as I hit a couple of bucket list locations for myself. This is my 2nd Norwegian cruise so I knew kind of what to expect. I wish they added more excursions than just bus or walking tours of different ports.

I was extremely UNHAPPY with our "Deluxe Owner Suite-12500" experience. Responses I got from NCL customer resolution desk made it worse. They were very DISHONEST in their responseS!! Actual cabin did NOT match the website description at all.

We have been cruising on NCL's Spirit/Jade/Getaway/Jewel. This trip with Star was very disappointing. Food quality and variety was significantly worse and lower. Terrible food at Garden Cafe. I can see why food waste is high! MDR might occasionally surprise us with acceptable cooking. The menu and actual dishes not matching with ingredients...the chefs did a poor job preparing. Several occasions staff failed to record the dishes order and mess up with special instruction provided. We either accepted what arrived or in some serious cases had the kitchen redo. Our Club Balcony Suite shows wear and tear in the bathroom/toilet. Sofa Bed is broken in poor condition, being able to sit or sleep comfortably. Luckily we bought Thermal Spa Pass for everyone so that we use the bathroom as little as possible. Our steward worked hard but often cut corners, and didn't want to put away the sofa bed to save time which made the suite extra tight. We have to address him with this. The Thermal Spa pool and hot tub have a terrible Climb/Stair non-ergo friendly design. We watched several seniors having a hard time get in and out. We hope to upgrade to Suites! The Upgrade Team contacted me 36 hours before sailing indicating they are working on our bids (some with 2x of mini.) asking me to cancel if no longer interested this raises our hope not to unpack after onboard. I didn't cancel all four bids. I checked with Dario at Guest Services that he indicated there's no possibility as there are over 2000 people on board. (It's an irresponsible lie as my FB & CC's said only 1500) Bad news arrived by emails from the Upgrade team at 6pm an hour after the ship sailed. There are several itineraries we are interested in that STAR only makes us worry and uneasy with crew/chef/staff on the Star again.

Spending $851 a day (7311.69 + 1200 cabin upgrade to #11610) was not worth sailing with N. Star. It was a major mistake sailing with NCL where I could have sailed with other cruise lines for a much better value for what I had spent.

Overall good cruise. Ship needs to be updated, especially internet. Also, the discounts applied to prepaid shore excursions need to be available for the ship guest services so that they can view the prepayments and discounts. System needs to be updated for the guest services to see the full bill (prepaid and paid on ship) for accurate statements.

Warning-Do not use NCL Travel-VERY VERY VERY hard to deal with. Booked to travel with Handicap sister paid extra to travel together BUT NCL TRAVEL would not put us on same flights. Spook at least five times to change flights but all I heard was a NO. As a result my sister Missed the ship in England and spent TOUSANDS of dollars on flights meals and hotels chasing the ship up to Scotland, the staff at London Airport told her NCL TRAVEL should have not booked her on the flight she came in on-she FINALLY caught the ship THREE days into the cruise-The real issue is NCL TRAVEL NEVER contacted her AFTER several ATTEMPED PHONE CALLS on NCL's EMERGENCY NUMBER provided by them.

You listed many ports that we didn't visit and didn't list 4 ports that we did visit. I loved the ports in Norway and cruising the fjords. Kirkwall UK was also wonderful.

Loved both Iceland and Greenland and doing it on a ship with happy people was an added benefit. Wouldn’t have missed it.

Next time I will look for more Hop on Hop offs. Glacier was wonderful

Great fun and wonderful friendly crew. We bought the cruise next offer and were told that if we bought a cruise before June 30th we would get 10% off It was even listed on the chalk board nex to the desk. We didn't receive the 10%. Do have a cas #05900848 and have not heard.

We were totally happy with the cruise. We saw 8 cities and many beautiful cathedrals, buildings and scenery in 9 days. The cruise staff were exceptional making sure we had everything we needed. All of our meals on board were great. Our suite was amazing with plenty of room and the views from our balcony were beautiful. Looking forward to taking another Norwegian cruise in the future.

So happy we finally got to do our cruise since the pandemic. It was worth the wait.