Awesome itinerary/ terrible ship & activities

Item: Norwegian Star
Rating: 2.5
Author: Dan91369

Norwegian Star Cruise Review

Dan91369

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 36

Overall rating:

2.5 out of 5

11 Night Greek Isles (Venice Roundtrip)

Sail date: July 07, 2019

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 8588

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

I know my review is killing NCL but for a family of 6 we all expected more and we were not alone in our thinking- This is a beautiful itinerary of absolutely amazing ports but the Ship needs to be retired-

Embarkation

4 out of 5

Went smoothly

Ship experiences

Food and Dining

2 out of 5

Food was cafeteria quality at Garden cafe Aqua restaurant was great

Onboard Activities

1 out of 5

Zero- “ hair loss evaluation “ & acupuncture evaluation is not a activity! Just another money grab - Honestly this ship felt like a floating infomercial! Seriously, the above items are listed on all daily “freestyle activities!! Terrible

Entertainment

1 out of 5

Pretty bad from horrible singing to a magic show that was more of a comedy! Acrobatic act was awesome and the violin duo was ok but the overall entertainment was brutal...sorry

Service and Staff

1 out of 5

Toilet refused to flush 4 times and the manager in the spa was absolutely rude and unprofessional. Everything was eventually taken care of but I had to make to many numerous complaints before action was taken.

Ship Quality

1 out of 5

Ship was clean but very very small pool and our toilet issues. A lot of people complaining about the only one small poll and not enough room on deck.

Cabin / Stateroom

1 out of 5

Toilet was a major issue and....on 3 mornings around 7am the crew would move or do maintenance to the emergency vessels near our room and the noise was like a truck was out on deck ! This would go one for 45 minutes and when we complained to the service desk we asked “what noise and when?” So much for sleeping in on a late day arrival when on vacation!!!!!!!