Ship need updating. Crew members are not extremely friendly except for cruise staff. Food is okay but nothing special.
Embarkation
4 out of 5
As a platinum member went quick getting out key cards. Had to wait in the lounge to get on the ship. If we didn't haven't status the rating would be lower.
Ship experiences
Food and Dining
3 out of 5
NCL has cut back on some of the food choices you use to get on cruises such as surf & turf. Didn't have baked Alaska either. It's expensive to go to the specialty restaurants. I got free meal to Cagney's & Moderno but would not pay extra for them.
Onboard Activities
5 out of 5
The cruise staff was very entertaining. The activities between the shows was fun such as Newlyweds. Trivia was good except hard to see some with pictures. Spa did not have thermal beds. The amenities were not worth the price for the themselves suite.
Entertainment
3 out of 5
Not crazy about the production shows. I had already seen one in another ship. The hypnotist & comedian were really good.
Children's Programs
No children
Service and Staff
2 out of 5
Our room steward never introduced themselves. Guest services took forever to fix my bill when they charged me for something I didn't buy.
Ship Quality
1 out of 5
This ship is going into dry dock in 2 months & it desperately need it. Public restroom were a disaster. Always went to the room because they were broken. Decor is dated & worn.
Cabin / Stateroom
3 out of 5
Cabin was nice. We shared with 3 women & it worked out fine. The bunk mattress was very thin & not comfortable.
Love NCL - been on 7 cruises, however my 11/20 voyage on the Star was less than impressive & I overheard passengers bitch about the ship & crew throughout the voyage.
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