Family cruise

Item: Norwegian Spirit
Rating: 3.8
Author: papafocker

Norwegian Spirit Cruise Review to Europe - Mediterranean

papafocker

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 38

Overall rating:

3.8 out of 5

Verified Review

10 Night Eastern Mediterranean & Greek Isles (Rome Roundtrip)

Sail date: September 20, 2018

Ship: Norwegian Spirit

Cabin type: Oceanview

Cabin number: 4512

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

A greatly anticipated cruise with my family, celebrating my 70th birthday. Quite disappointed with the staffing issues.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

4 out of 5

Service and Staff

2 out of 5

There appeared to be serious shortage of bar staff. First time at top pool bar there were queues of 10/12 people with very little waiter service. On visit to bar above atrium, one barman 8/10 people waiting including 1 waitress. During dinner at the Garden Room, I requested additional wine for 4 persons. 25 minutes later and no wine. I left table and went to bar to collect wine. On return I complained to the Maitre`D of my concerns. On several visits to Windows Restaurant these excessive delays were also apparent. Our room steward Israel, was a gem and was an example of the service that we had come to expect and experience with NCL. I would add that I have no recollection of notification of there being no duty free liquor being available on board as normal.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5