NORWEIGAN SPIRIT CRUISE REACTIONS

Norwegian Spirit Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

2.0 out of 5
Verified Review
12 Night Grand Mediterranean (Venice To Barcelona)
Sail Date: November 14, 2014
Ship: Norwegian Spirit
Cabin Type: Balcony
Cabin Number: 11530
Traveled As: Singles/Friends
Reviewed: 2 years ago

THE CREW MEMBERS WERE MOSTLY RUDE AND UNINFORMATIVE.  I HAVE CRUISE ON MANY SHIPS, MANY TIMES AND THIS IS THE FIRST TIME I HAVE EXPERIENCED RUDENESS FROM MORE THAN 3/4 OF THE CREW MEMBERS.  I WAS TOLD FROM A FELLOW GUEST THAT THIS PARTICULAR WAS GOING INTO DRY DOCK.  WE GUESSED THAT THE CREW WAS ON THIS PARTICULAR SHIP FOR TRAINING SINCE IT WAS GOING IN FOR REFURBUSING. THE FOOD IN THE RUFFLES WAS RATED, BY ME, AS MEDICORE AND LIMITED.  EVEN THE ICE CREAM, EXCEPT SOFT SERVE, HAD THREE FLAVORS, ORANGE, STRAWBERRY, CHOCALATE, AND COULD EVEN B BOUGHT ANYWHERE ON SHIP.  THE RESTURANT FOOD HAD TO BE SENT BACK ON NUMEROUS OCASSIONS AS UNEATABLE.  THE CHICKEN AND ROAST COULD NOT BE CUT WITH ANY KNIVE AVAILABLE.  THE SPECIALITY RESTURANTS WERE GOOD ESPECIALLY THE FRENCH RESTURANT, THAT WAS ABOVE EXPECTATIONS. I DID ASK ONE CREW MEMBER IF HE WOULD STOP TREATING GUEST AS THEY WERE CATTLE, AND HIS REPLY WAS, HOW SHOULD I TREAT THEM ? HE WAS DIRECTING GUESTS TO THE TOUR AREA. I DID BOOK SEVERAL TOURS AND THE ONE FOR ST. TROPEZ WAS THE ABSOUTELY WORSE.  IT WAS A SLIGHT RAIN WHEN WE LEFT THE SHIP, AND THE TOUR GUIDE STATED WE WOULD ADJUST ACCORDING TO THE WEATHER.  WE TRAVELED TO ST.TROPEZ ON A BUS THROUGH THE HIGH MOUNTAINS, SCARY WITH THE RAIN AND SOME AREAS OF THE HIGHWAY WITH NO SIDE RAILS, HOWEVER WHEN WE GOT TO ST. TROPEZ , THE RAIN WAS HEAVIER.  THE GUIDE  WAS GOING TO TAKE US TO THE BATHROOM AND THEN DECIDE WHAT TO DO.  WE WALKED APX 6 BLOCKS IN THE INCREASING RAIN TO THE BATHROOMS, THEN LIGHTING, THUNDER AND POURING RAIN, THE SHOPKEEPERS CLOSED THEIR DOORS, PROBABLY FOR TWO REASONS, RAIN, LACK OF CUSTOMERS, WE WERE THE ONLY IDIOTS ON THE STREETS AND TO AVOID DRIPPING PEOPLE IN THEIR STORES.  THE GUIDE SAID WE COLD RETURN TO THE BUS, SOME STOOD IN WOORWAYS TRYING TO AVOID AS MUCH RAIN AS POSSIBLE AND SOME RETURNED TO WHERE THE BUS HAS DROPPED US OFF. NO BUS AND NO SHELTER FROM THE RAIN.  AS THE RAIN SLACKEN UP A BIT WE WENT BACK TO WHERE WE LAST SAW THE TOUR GUIDE. WHEN WE FOUND HER IN A SHELTERED AREA, SHE IMPLIED THAT MY AGE IS WHY WE WERE UPSET AND WE SHOULD HAVE SEEKED SHELTER. OF COURSE, NOT KNOWING THE AREA AND POURING RAIN HINDERED. SHE CALLED FOR THE BUS TO COME BACK AND PICK US UP AFTER MORE THAN AN HOUR .  AGAIN SHE GUIDED US TO SOME APTS THAT WHERE NOTHING OF SPLENDOR THAT SOMEONE HAD BUITL AROUND A BODY OF WATER AND CALLED A RESORT.  STILL RAINING.  THOSE WITH HALF OF MINE LEFT STAYED ON THE BUS AND WAS ABLE TO INDICATE TO THE DRIVER TO TURN ON THE HEAT SO WE COULD DRY OUT.  HE DID NOT UNDERSTAND ANY OF THE LANGUAGES SPOKEN TO HIM, EVEN THE TOUR GUIDES' BACK THROUGH THE FOREST FOR AN HOUR AND A HALF , TREES,TREES, TO THE SHIP.  NOT AN APOLOGY OR ANYTHING.  THE CABIN STEWART WAS VERY GOOD AND ONE BAR TENDER NAMED JOHAN IN THE BLUE LAGOON WAS OUTSTANDING.  OTHER THAN THAT, CREW SERVICE WAS VERY BAD.  THE WAITERS IN THE FRENCH RESTURANT WERE SUPERB AND THE STEAK HOUSE WAITERS WERE OK. ATHE MOST FRIENDLY CREW MEMBERS WERE THE ONES OUTSIDE THE RUFFLES ADMINISTERING THE GEL FOR HANDS.

Food and Dining

1 out of 5
THE COMPLIMENTARY DINING WAS REPEATIVE AND BLAND, NOT APPETIZING AND SOME FOOD COULD NOT BE EATEN

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

1 out of 5
THE BAR TENDER IN THE BLUE LAGOON NAMED JOHAN S AND OUR CABIN STEWARD MICHEAL WERE ABOVE GOOD

Ship Quality

3 out of 5
SHIP WAS MOSTLY CLEAN. DUST WAS IN SOME AREAS SUCH AS CORNERS AND VENTS

Cabin / Stateroom

3 out of 5
THE CABIN WAS NICE AND THE BALCONY WAS NICE. THE CABIN STEWARD WAS VERY EFFICIENT AND ATTENDED OUR CABIN ABOVE GOOD

Ship Tip

NO GOOD TIPS FOR THIS SHIP, EXCEPT THE FOOD IN THE FRENCH RESTURANT WAS VERY GOOD

3 out of 5
OUR VIEW FROM OUR HOTEL OVERLOOKING THE CANAL WAS VERY GOOD
5 out of 5
VISITED THE MUSEUMS
5 out of 5
TOUR OF EPHESUS WAS OUTSTANDING
5 out of 5
THE GRAND BAZAAR BAFFLED ONES MIND. VERY INTERESTING. THIS TOUR GUIDE WAS VERY INFORMATIVE
3 out of 5
3 out of 5
3 out of 5
WE DOCKED ON SUNDAY, THEREFORE SITES LIMITED.
3 out of 5
SAW THE LEANING TOWER, NOT A LOT TO SEE AFTER THAT
1 out of 5
THIS IS THE START OF THE TOUR OF ST. TROPEZ. WORSE TOUR I HAVE EVER HAD
3 out of 5
WE STAYED IN BARCELONA AFTER THE CRUISE. NOTHING I CAN ATTRIBUTE TO THE CRUISE SINCE THEY WANT YOU OFF THE SHIP AS SOON AFTER 5:30 AM, WE HAD TO PRACTICALLY BEG FOR ASSISTANCE WITH HANDICAPPED GUEST, EVEN THOUGH PREARRANGED WITH SHIP.
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