Norwegian Spirit Grand Mediterraneasan
Norwegian Spirit Cruise Review to Europe - Mediterranean
Sail Date: September 15, 2014
Ship: Norwegian Spirit
Cabin Type: Oceanview
Cabin Number: 5602
Traveled As: Couple
Reviewed: 3 years ago
Overall a very positive experience.
Only negatives were our stateroom was under main dining room and crew members made loud noises over our heads in middle of night. Complaint to woman who professed to be the manager were ignored and I was told "too bad we have to get our work done" . Further complaints to Customer Service got the attention of the overall restaurant manager who resolved the problem. The disembarkation was a nightmare the way the luggage retrieval from the dock was handled. Also, crew members placed a priority on getting their assigned chores completed rather than on the comfort of the passengers.
Except for the few aforementioned negatives the cruise was very pleasant and I consider above average.