Unhappy customers

Norwegian Spirit Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
Verified Review
12 Night Grand Mediterranean (Venice To Barcelona)
Sail Date: July 17, 2014
Ship: Norwegian Spirit
Cabin Type: Balcony
Cabin Number: 9682
Traveled As: Large Group
Reviewed: 3 years ago

My husband and I where very unhappy with our experience on this cruise.

The only thing we where happy with was the food, and the person that cleaned our room.

We went to sleep, and woke up to cigarette smoke smell the entire cruise. Which was very uncomfortable for my husband because he suffers with asthma.

We where also subjected to sleep with noise that came from a blower that was located outside of our room door.  We where told that there was some sort of water coming from the walls located directing outside off our room, and the blower was placed in the hallway to dry it up. No one knew where the water was coming from. Therefore, this blower blew almost all day and night. It made it hard to sleep. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5
The guy that cleaned our room. And all the staff the handled the food and clean up the table.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Go to the gym midday, it's not crowded.

3 out of 5
3 out of 5
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3 out of 5
3 out of 5
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