Alaska Wonderful, Norwegian Not So Good
Norwegian Pearl Cruise Review to Alaska - Inside Passage
Sail Date: June 26, 2016
Ship: Norwegian Pearl
Cabin Type: Inside
Cabin Number: 9007
Traveled As: Family (older children)
Reviewed: 1 year ago
Seeing Alaska was great but Norwegian was lacking. Example, I made dinner reservations ahead of the cruise via telephone directly with the cruise line. Norwegian sent me an e-mail confirmation showing each nightly reservation. The first night when my party showed up at the appointed time at one of the main dining rooms, I was told I had no reservation for that night or for the remaining nights.
On some other things I had pre-purchased and had a print out showing payment, I did not get and was told the payment was never processed so my choice was to rebuy and pay a higher price. Also, the Pearl is in need of a refurbishment....particularly the nasty worn out carpet in our cabin.
Food and Dining
Service and Staff
Cabin / Stateroom
Japanese specialty restaurant was the best.