Alaska Wonderful, Norwegian Not So Good

Norwegian Pearl Cruise Review to Alaska - Inside Passage

Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3 out of 5
Verified Review
7 Night Alaska Glacier Bay (Seattle Roundtrip)
Sail Date: June 26, 2016
Ship: Norwegian Pearl
Cabin Type: Inside
Cabin Number: 9007
Traveled As: Family (older children)
Reviewed: 1 year ago

Seeing Alaska was great but Norwegian was lacking.  Example, I made dinner reservations ahead of the cruise via telephone directly with the cruise line.  Norwegian sent me an e-mail confirmation showing each nightly reservation. The first night when my party showed up at the appointed time at one of the main dining rooms, I was told I had no reservation for that night or for the remaining nights.

On some other things I had pre-purchased and had a print out showing payment, I did not get and was told the payment was never processed so my choice was to rebuy and pay a higher price.  Also, the Pearl is in need of a refurbishment....particularly the nasty worn out carpet in our cabin.


Food and Dining

1 out of 5


3 out of 5

Service and Staff

3 out of 5
Room attendant good, guest services not good

Ship Quality

1 out of 5
Pearl need a refurb

Cabin / Stateroom

3 out of 5

Ship Tip

Japanese specialty restaurant was the best.

5 out of 5
5 out of 5
5 out of 5

Cruise Glacier Bay

5 out of 5
3 out of 5
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