Norwegian Pearl Cruise Review to Panama Canal, Central America

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Customs was a nightmare

Sail Date: April 14, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

We had a marvelous cruise. We were given great care aboard the ship, we ate anytime and the food was delicious. The crew was visible and very friendly. The disembarkation was hours long for customs. I have essential tremors and two hours into waiting in line I had to  ask to be pulled because I was shaking so bad. this did happen, but I felt bad because this was a cruise with older individuals. The customs process was located in a warehouse were you picked up your luggage. This was a very big disappointment to end our cruise on, I can only hope this was a fluke and does not always happen.

Cabin / Stateroom
very rarely in room clean and great service bed was comfortable
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


amazing food and service

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