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351 Norwegian Joy Reviews

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4.4

No bad cruise, but... by lb0456

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

The Atrium set up is horrible. You can't hear when trying to talk with guest services or cruise next. It's just way too loud in that room.

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4 Comments
4.7

Great Cruise! Huge, clean ship by alost1033

Sail date: / Traveled as: Large Group
Ship: Norwegian Joy

Overall, a great time! We enjoyed the Joy and would sail on her again. Try everything, there really is something for everyone!!

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4 Comments

Lovely Mexican Riviera Cruise, Great Ship by DJTexas

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Great cruise, great weather, very little to complain about. Would do this one again!

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3.9

Loved the Ports by Kait12345

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Mexico

First time with NCL, don’t think I will cruise with them again. Disappointed with the quality of the food and the service in most of the restaurants. Did like the reservation system they used. Very easy and simple. I did love the Observatory Lounge and the entertainment. Really disappointed with the cleanliness of the restrooms, especially after the Joy had returned twice in the month or so before will issues of possible illnesses. I saw it on the news. Maybe if I did a bit more research and paid more for a higher level cabin my experience might have been better.

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3 Comments
4.5

Nice Mexican Riviera Cruise by gard740

Sail date: / Traveled as: Large Group
Ship: Norwegian Joy / Destination: Mexico

A nice cruise, would recommend a different time of the year as we were cold on the sea days and had to use blankets while sitting on the deck.

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1 Comment
4.7

Such a Joy by reaganbax

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Joy

A wonderful 7 night cruise. We had great weather in January and the ship was very nice. Food was brilliant and the entertainment was really good.

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Was this review helpful? 4
5.0

Amazing first cruise on NCL! by alexthetraveler

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy

This was my first time sailing with NCL, and I can’t say nothing but great things. The Joy was such a beautiful ship and I gotta say I think this is my favorite cruise I’ve done in the 9 cruises I’ve been on. Norwegian offers such a great product. The food is delicious (especially Teppanyaki probably my favorite of the speciality dining we did), the ship is very clean, modern, and offers great amenities. Crew was friendly as well, and they were always going around making sure everyone sanitized their hands at the buffet and when boarding the ship after a day in port-really appreciate that! I highly recommend the Joy and I’m sure her sisters are equally as great too. I was very impressed and I’m glad I finally decided to give NCL a try. I don’t think I will be cruising other cruise lines after this because I simply fell in love and found the perfect cruise line for me! Highly recommend! Very happy NCL is sending us their best ships to the West Coast!

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4 Comments

Fantastic Mexican Riviera Cruise by jenmdominguez80

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

A fantastic voyage overall. Just a few minor complaints, but nothing that would affect the quality of my cruise.

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3 Comments

Not quite what we expected. by Jason92s

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Our 5th NCL cruise and very likely our last. We just felt like the ship was one big party and we were on vacation to unwind. Ship was beautiful and the food was outstanding.

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5 Comments

Amazing cruise to Mexico by Cruiser19277106

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Memorable, would definitely cruise this beautiful ship again

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2 Comments

Challenging weather at port but nice onboard by mercedesmorrisg

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Nice family cruise. While the weather was not great, we enjoyed most specialty restaurants, the shows and activities. Loved the sushi demonstration by Food Republic chef.

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1 Comment
3.4

Okay... nothing special by DRR24

Sail date: / Traveled as: Couple
Ship: Norwegian Joy

Love NCL... but will not sail on the Joy or Encore again or out of San Pedro. East Coast cruises only when it comes to sailing out of the US.

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5 Comments
4.2

Great Family Vacation! by steviem1

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Enjoyed the cruise with the family. Everyone had fun and no one got sick. Loved the casino set up. Segregated smokers in smaller casino that was enclosed. The rest of the casino, which was large, was all non-smoking. Bar tenders were friendly and fun. Staff is excellent.

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Room with Loud Music by ramyae

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy / Destination: Mexico

Most of the journey was great except for the noise level in the room.

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2.5

First and last on NCL by mdl77tlc

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Joy

We had a relaxing time, however we did learn that we enjoy more structured cruises with lots of options for things to do on the ship - shows, games, trivia, demonstrations, etc. I’m glad we went, but we’ll stick with RCCL or Disney in the future. Think of it like this: Say you have left some clothes just tossed Willy-nilly inside-out on your cabin floor. Norwegian will pick up the clothes and put them on the bed as-is. RCCL will pick them up, turn them right side out, fold them, and put them on the bed. Disney will pick up the clothes, turn them right side out, iron them, fold them, and place them carefully in the cabinet with a bouquet of flowers and a note of appreciation.

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6 Comments

NCL - How you have fallen by CruiseAlways1

Sail date: / Traveled as: Large Group
Ship: Norwegian Joy / Destination: Mexico

NCL is not what it used to be. The Joy is a big reason. Where is the Norwegian I used to love? As a long time NCL customer I had a number of issues with this ship and changes NCL has made. We were given a 50 pictures for 500 dollars deal which is way more expensive than in the past but we also knew we were getting a 30% discount so we thought 350 is not too bad. So after spending 2 hours to pick out the 50 we liked best they told us we could not use our picture rewards program on this deal. We walked away - NCL lost 350 dollars and we lost our pictures. Who wins on this? Also - Their Cruise Next staff are about as aggressive as they come. 5 times I said I only wanted to spend 150 dollars for a 250 credit on my next cruise. They pushed so hard they were practically calling me stupid and even falsely told me I cannot buy a single 250 credit. I was so frustrated I stopped working with the first sales rep and moved to another. And the new one used the same aggressive tactics. Finally, We noticed our balcony and the dinner tables much more compact and tight. As if NCL wanted to save money by shrinking the non-income providing areas. And there is a fee for many activities that used to be free. And those fees are very high. Where have you gone NCL? I want you back!

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5 Comments

Nice but crowded by dgmc

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

In my opinion for many the cruise will be just fine but I prefer not to wait in lines and not be overcrowded and not be required to make reservations for anything that you want to do. Its so much work to reserve restaurants and shows and be disappointed when they are sold out. that said the staff accommodated us for sold out shows but we happen to complain I imagine many people didn't see shows because they thought they were sold out

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3 Comments

Mexican Riviera by maladoo

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

I would recommend more organization at SAN Pedro Pier. More communication with passengers about wait times.

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1 Comment

Great staff, terrible buffet, fantastic live music, too many people and continual up-sell! by boberp15187309

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Probably okay for most but NCL’s free-style approach, mega ship and continual up-selling was not for us.

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Was this review helpful? 18
3 Comments

First Norwegian cruise..... well worth it! by crzwilling

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

we had a great time and even purchased future trip on Norwegian (Alaska). this ship had 4500 passengers however other than the first day we didn't feel we couldn't do anything we wanted to. there were a few things that annoyed us but overall a great experience. if you get annoyed easy due to crowds find a different ship. If you go with patients, desire to meet people, and want to just relax.... this is your ship!!

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