Good Itinerary

Item: Norwegian Joy
Rating: 4.3
Author: herodotous

Norwegian Joy Cruise Review to Panama Canal, Central America

herodotous

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 4

Overall rating:

4.3 out of 5

15 Night Panama Canal - Eastbound (Los Angeles To Miami)

Sail date: February 24, 2023

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 10866

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Very good itinerary with at sea days between ports to relax. Very poor organization during both the embarkation and disembarkation process. We have done other cruises before and have never experienced this level of poor planning and lack of care. Boarding in Los Angeles was the worse we have ever experience as NCL staff did not prepared well nor showed any empathy for the hundreds of passengers that were exposed to freezing rain and high winds. Many boarded the ship soaking wet which could have been greatly minimized by properly staggering passengers.

Embarkation

1 out of 5

Terrible embarkation experience with no concern for passengers health as we were exposed to freezing rain and high winds. NCL could have done a much better job by planning for this contingency!

Ship experiences

Food and Dining

4 out of 5

Overall a good experience with minor issues associated with menu item descriptions not been accurate forcing us to return some dishes.

Onboard Activities

5 out of 5

Plenty of onboard activities to keep you moving, entertained, and happy.

Entertainment

5 out of 5

Plenty of variety even though the Footloose show was just ok.

Service and Staff

5 out of 5

Great service from everyone.

Ship Quality

5 out of 5

Very pleasant ship.

Cabin / Stateroom

4 out of 5

Nothing impressive with a tiny balcony.

Ports of call

Cabo San Lucas, Mexico

4 out of 5

Acapulco, Mexico

3 out of 5

Puerto Quetzal, Guatemala

4 out of 5

Panama City, Panama

5 out of 5

Panama Canal Transit

5 out of 5

Cartagena, Colombia

5 out of 5

George Town, Grand Cayman

5 out of 5

Disembarkation

1 out of 5

Poorly planned allowing for very long lines and waiting times standing. NCL could have done a much better job by paying attention to immigration procedures and better staggering of passengers.

2 Comments

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