Worst Experience

Item: Norwegian Joy
Rating: 3.4
Author: angrygaucho

Norwegian Joy Cruise Review to Mexico

angrygaucho

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3.4 out of 5

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 23, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 10533

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Lower your expectations and you will not be disappointed. We expected a better class of treatment.

Embarkation

1 out of 5

Lack of organization, no guidance, chaos and confusion

Ship experiences

Food and Dining

2 out of 5

Buffets were adequate, the main dining restaurants (Savor, Taste and Manhattan) share the same kitchen. This means the same menu, with limited customs. Rubbery steak, and cold food. Not what we expected

Onboard Activities

2 out of 5

Fitness center was great and a saving Grace. Go carts- sub par

Entertainment

5 out of 5

Great entertainment from Footloose to Elements. One of the best part of the cruise.

Children's Programs

Didn’t use

Service and Staff

3 out of 5

Some staff weee very friendly while others seem standoffish

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Lower your expectations

Thumbs up

Ports of call

Cabo San Lucas, Mexico

5 out of 5

Puerto Vallarta, Mexico

4 out of 5

Mazatlan, Mexico

3 out of 5

Ensenada, Mexico

2 out of 5

Disembarkation

5 out of 5

Very organized

5 Comments

Other reviews of this sailing

Never again Norwegian

So much room for improvement…

Ok Cruise - we have been on better Norwegian cruises