First and Last

Norwegian Joy Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 32

Overall rating:

3.9 out of 5
Verified Review
Norwegian Joy

11 Night Southern Caribbean (Miami Roundtrip)

Sail date: December 23, 2021

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 14766

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Many basics of a cruise were mishandled by this crew. For example, they had a nice handout with a map of the ship and a list of embarkation activities and hours of operation for the various bars, etc.; however, it was not handed out until the next day, making it, except for the ship map, useless.

Embarkation

2 out of 5

Ship experiences

Food and Dining

4 out of 5
Okay

Onboard Activities

2 out of 5

Entertainment

4 out of 5
The performers, for the most part, were good. Just not enough of them around the ship, so some places would be without music.

Service and Staff

4 out of 5
Room steward was great. Most bartenders and wait staff were as well. Exception was wait staff in Food Republic, which only had to serve, since you ordered from a device, and yet managed to bungle the service anyway.

Ship Quality

4 out of 5
Cleaning was ongoing and verything looked fine.

Cabin / Stateroom

4 out of 5
There was a foldout couch, which we used, but its location made it difficult to go onto the balcony when it was deployed. The balcony was room and we used it when we could.

Ship tip

This cruise was run like it was the first time this crew had ever taken a voyage.

Ports of call

Miami, Florida

5 out of 5

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5
Did the Sunset Sail excursion through our travel partner. It was wonderful!

Castries, St. Lucia

5 out of 5

Puerto Plata, Dominican Republic

2 out of 5

Disembarkation

3 out of 5
Was this review helpful? 32

7 Comments

izrgreen    2 years ago

Sorry you were disappointed.

1CruiseGram    2 years ago

Thanks for the review

javawoody    2 years ago

Appreciate the update

cruising2004    2 years ago

Sorry you were not pleased.

Gwbigdog    2 years ago

Thanks for sharing your experience with us

Curt34    2 years ago

Thanks for the review.

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

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