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Item: Norwegian Joy
Rating: 3.9
Author: brownidman

Norwegian Joy Cruise Review to Caribbean - Southern

brownidman

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 34

Overall rating:

3.9 out of 5

Verified Review

11 Night Southern Caribbean (Miami Roundtrip)

Sail date: December 23, 2021

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 14766

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Many basics of a cruise were mishandled by this crew. For example, they had a nice handout with a map of the ship and a list of embarkation activities and hours of operation for the various bars, etc.; however, it was not handed out until the next day, making it, except for the ship map, useless.

Embarkation

2 out of 5

Ship experiences

Food and Dining

4 out of 5

Okay

Onboard Activities

2 out of 5

Entertainment

4 out of 5

The performers, for the most part, were good. Just not enough of them around the ship, so some places would be without music.

Service and Staff

4 out of 5

Room steward was great. Most bartenders and wait staff were as well. Exception was wait staff in Food Republic, which only had to serve, since you ordered from a device, and yet managed to bungle the service anyway.

Ship Quality

4 out of 5

Cleaning was ongoing and verything looked fine.

Cabin / Stateroom

4 out of 5

There was a foldout couch, which we used, but its location made it difficult to go onto the balcony when it was deployed. The balcony was room and we used it when we could.