Really enjoyed the boat layout, stops and meals

Item: Norwegian Joy
Rating: 3.8
Author: Robin1810

Norwegian Joy Cruise Review to Panama Canal, Central America

Robin1810

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 52

Overall rating:

3.8 out of 5

16 Night Panama Canal (Miami To Los Angeles)

Sail date: February 14, 2020

Ship: Norwegian Joy

Cabin type: Oceanview

Cabin number: 5136

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Many positives about the cruise, but disembarkation process detracted from the trip. Not a good way to end.

Embarkation

1 out of 5

Took a long time to get on. Would have helped to hand out some water. People were getting dehydrated stanind in line.

Ship experiences

Food and Dining

4 out of 5

Got a loittle repetittive in main resturants towards end of cruise.

Onboard Activities

4 out of 5

Entertainment

2 out of 5

Footloose, the Beatles, Irish comic and Juggler were very good. The lady singer in the Brew House was very good. The Piano player in the atrium was very good. All other was very average.

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Cleanliness was very good. Noise level on the 5th floor was not good. Banging noise in the mornings.

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Very nice beach!

Thumbs Up 0

Cartagena, Colombia

3 out of 5

Nice place, but the local vendors were very annoying.

Thumbs Up 3

Panama Canal Transit

5 out of 5

Puerto Caldera, Costa Rica

5 out of 5

Puerto Quetzal, Guatemala

5 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

5 out of 5

Cabo San Lucas, Mexico

5 out of 5

San Pedro (Los Angeles), California

2 out of 5

Might have been better if the disembarkation had not caused it to be shortened.

Thumbs Up 0

Disembarkation

1 out of 5

This was abaolutely awful. They did not have an organized line to get into the customs line after picking up luggage. This allowed people to butt in line ahead of people that got off of the ship after us. People that got off 25 minutes after us got in the customs line before us. As a result we were late to the bus for the LA excursion and the excursion was cut short to get everyone to the airport. Took i hour to get through customs line after we pciked up luggage. This was vey disappointing!

2 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise

Thumbs Up 0

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crusinwithhubby 4 years ago

We had the same problem in December, they actually stopped people from getting off because customs was getting overwhelmed. Just made our flight!

Thumbs Up 0

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Other reviews of this sailing

Terrific once in a lifetime bucket adventure-coast to coast

Fantastic

Great way to see the Canal