Norwegian Joy Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 25

Overall rating:

3.9 out of 5
Verified Review
Norwegian Joy

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: November 24, 2019

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 14218

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The Joy housed over 4,800 passengers. This is the 1st time we cruised on the Joy and the last! If a ship contracted Norovirus twice something is wrong here!! Passengers should receive at least $500 on board credits next cruise on other NCL ships!! It was uncomfortable for 7 days watching the crew constantly sanitizing everything! Washy washy was term to wash hands! But, I thank the NCL crew for doing an excellent job in preventing the spread of Norvirus! Thumbs up people!!


5 out of 5
Not organized, they kept information from passengers that Norovirus was on board. There were no line for priority boarding, disorganized, not enough NCL representatives to ask questions DISORGANIZED DISORGANIZED!?

Ship experiences

Food and Dining

3 out of 5
Food was so so speciality dining was sit down and more personable not a mad rush

Cagney's Steakhouse

3 out of 5

Food so so

Onboard Activities

3 out of 5
Too many passengers and activities turned me off! Pool was packed like sardines


5 out of 5

Loved it playing new gamesLost but it was fun!


5 out of 5

Great performers!Funny activitiesEnjoyable


4 out of 5
Arvin sang so nicely 4 Band group played well

Service and Staff

5 out of 5
Cabin steward was great kept our cabin sanitized, all the crew kept the ship sanitized to prevent the spreading of Norovirus

Ship Quality

5 out of 5
Crew kept restrooms clean, sanitized the elevators, knobs, stairwell, eating areas were always sanitized throughout the ship WASHY WASHY

Cabin / Stateroom

5 out of 5
Our steward was great! Sanitizing and cleaning our room. Julie deserves recognition for a job well-done!!

Ship tip

Check before boarding if ship was OK to travel especially when ship had Norovirus times 2

Ports of call

San Pedro (Los Angeles), California

5 out of 5
We love our port in San Pedro, CA

Cabo San Lucas, Mexico

2 out of 5
Too many beggars

Puerto Vallarta, Mexico

3 out of 5
The country all looked the same


3 out of 5
The color tags we had was Yellow and other color tags were disembarking why???
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