Did not meet our expectations.

Norwegian Joy Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 41

Overall rating:

2.4 out of 5
Verified Review
Norwegian Joy

7 Night Alaska With Inside Passage (Seattle Roundtrip)

Sail date: August 31, 2019

Ship: Norwegian Joy

Cabin number: 10898

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Was not worth the money that we spent. Trip did not meet our expectations


3 out of 5

Ship experiences

Food and Dining

3 out of 5
Had better choices in the buffet for diner then in the dining rooms.

Onboard Activities

2 out of 5
Too cold to do any outside activities in pools. Had football game on big screen outside it was too cold to stay out there, Had a movie outside too and was too cold to sit outside to watch it.Canceled the Endicott arm&Dawes Glacier had nothing scheduled in it's place poor planning.


2 out of 5
DJ was lousy ,Kept trying to mix . Did lousy job of it. Theater was too small.Not much in a way of activities like other Norwegian that we have been on, expecially for the size of the ship.

Service and Staff

3 out of 5
Waiters were great and also the room steward . Cruise director did not have thing planned out well for the amount of people and the size of the ship.

Ship Quality

2 out of 5
Theater was only one level, not big enough for the amount people on the ship. The Escape a comparable ship has a two level theater. Ship was very clean.

Cabin / Stateroom

4 out of 5
Everything was great.

Ports of call

Seattle, Washington

1 out of 5
Got on ship

Ketchikan, Alaska

2 out of 5
Did our own excursion. Went on the Duck and walked around town. Did some shopping.Was not much to do there.

Juneau, Alaska

2 out of 5
Plan a excursion though Norwegian that never happen. Waited 3 hours for it to come. Never showed up. Had to take a bus into town to get a shuttle bus to the Mendenhall Glacier. We only had 45 minutes at the Glacier to see it. We had to get back to the ship because it was leaving. They refunded our money for the tour, mess up our day.


Did not see it. Cancel at sea. Miss seeing it, do to fog and ice.Should of had something else in place or extra activities on ship due to this.

Icy Strait Point (Hoonah), Alaska

1 out of 5
What a waist of time and day. There was nothing to see only Norwegian private stop.

Victoria, British Columbia

1 out of 5
Lots of homeless people sleeping all over the side walks& pan handing.


4 out of 5
every thing went good.
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