Ship is way too big!

Item: Norwegian Joy
Rating: 3
Author: jessibowden2016

Norwegian Joy Cruise Review to Alaska - Inside Passage

jessibowden2016

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 58

Overall rating:

3 out of 5

Verified Review

7 Night Alaska With Inside Passage (Seattle Roundtrip)

Sail date: August 31, 2019

Ship: Norwegian Joy

Cabin type: Inside

Cabin number: 13617

Traveled as: Couple

Reviewed: 5 years ago

Review summary

This ship was too big to appreciate anything about the time spent on it. The staff was overwhelmed and mostly friendly. Recommend not taking the Joy.

Embarkation

3 out of 5

I was on a knee scooter so they made special accommodations for me and my party. It was fast and simple.

Ship experiences

Food and Dining

1 out of 5

This was the worst food I'd ever had on a cruise. "Big kitchen, Bad food!!"

Onboard Activities

1 out of 5

I felt like there was never anything worth doing going on. The theater was too small to accommodate people and you had to make reservations if you wanted to see a show. I've never missed a live performance before because I had to reserve a seat.

Entertainment

2 out of 5

The one show I saw was actually very well put on. But I couldn't see anything else because there were just too many people on the ship that wanted to do the same thing and there wasn't room for all of us.

Service and Staff

4 out of 5

The service of all the staff with the exceptions of the spa and the race track, were exceptional. The spa forgot me twice then acted like I was wasting their time. The race track staff obviously didn't enjoy their jobs and made everyone feel uncomfortable.

Ship Quality

1 out of 5

WAY TOO BIG!!! Too many people and not enough room for actual activities and staff. Ship was far too understaffed because there were so many passengers crammed on board.

Cabin / Stateroom

4 out of 5

13611 was the actual cabin we stayed in. It was nice for an inside cabin. The cleanliness was spot on. Our steward was AMAZING!!!