Lots to like but this cruise fell short

Norwegian Joy Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

3.6 out of 5
Verified Review
Norwegian Joy

7 Night Alaska With Inside Passage (Seattle Roundtrip)

Sail date: July 20, 2019

Ship: Norwegian Joy

Cabin number: 13222

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Wanted to experience Alaska and left feeling dissatisfied. Surely a better itinerary could have been conjured up. Food on ship was not vacation worthy. Other lines try much harder. Cabin was good, friends on board, excellent staff efforts made it okay, though. But we are not encouraged to return to NCL.


4 out of 5
Well organized but having to wait until 5 pm for luggage dropped at 11 am is ridiculous.

Ship experiences

Food and Dining

3 out of 5
Cagney's entrees (steaks, veal chop, fish) were good to excellent. Starters were ill-prepared and weird. Sides unimpressive and lacked crispness. Desserts average. Le Bistro-best on ship. Waitress Christine was terrific. Lamb chops best ever. Only good onion soup onboard. Tappenyaki very good main and show but salad and soup were subpar. Main DR (Manhattan) was mediocre at best. Served an inedible skimpy, oversalted steak. Service was very slow (last night). Taste and Savor were good for breakfast. Local was junk. Drink service generally ok, but spotty. Served some ill-prepared cocktails. Notable absenses; NO BAKED ALASKA, NO CRAB LEGS

Onboard Activities

2 out of 5
POOL OVERCROWDED-tiny. Alaska-how about an indoor pool?


2 out of 5
Crew show and lounge acts were decent but 2 main shows stunk.

Service and Staff

4 out of 5
Ship staff was excellent. Park West staff was arrogant, slimey, rude and disrespectful.

Ship Quality

4 out of 5
not enough elevators-all rude behavior experienced all week was on elevators. Need elevator etiquette course for passengers

Cabin / Stateroom

4 out of 5
all good, no complaints

Ship tip

Itinerary stinks. wouldnt do it again. Not enuff time everywhere except worthless Hoonah. 2 sea days with nothing good to do.

Ports of call

Seattle, Washington

4 out of 5
spent time with local friends. nice city

Ketchikan, Alaska

4 out of 5
good port, had fun there

Juneau, Alaska

4 out of 5
Bought jewelry, had crabs, needed more time


5 out of 5

Icy Strait Point (Hoonah), Alaska

1 out of 5
Like "South of the Border" with different junk and higher prices. Waste of a whole day

Victoria, British Columbia

5 out of 5
Best port.


4 out of 5
Valet service is marvelous
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