Alaska was great, food and service was horrible.

Norwegian Jewel Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: July 02, 2016
Ship: Norwegian Jewel
Cabin Type: Oceanview
Cabin Number: 5594
Traveled As: Couple
Reviewed: 1 year ago

The views were breathtaking. The excursions we chose were amazing. The service and the food on the ship was subpar. They nickel and dime you to death with hidden fees everywhere. The service was incredibly slow even in the upgraded restaurants. Would not recommend the Norwegian Cruise Lines Jewel to anyone.

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin steward and the cabin was great. The issues were with the food and lines to get a drink. Having to wait 15 minutes for a Diet Pepsi is a little ridiculous when you have the unlimited beverage package.

Ship Tip

I cannot speak about the rest of the Norwegian Cruise Line ships, but if you have an option to take any other Cruise Line over NCL Jewel I would do so. The service and food was horrible. We even had upgraded dining and the service was better at the buffet then in the upgraded dining.

3 out of 5
5 out of 5
5 out of 5
5 out of 5
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