Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

4-6 cruises


Helpful Votes

1 out of 5

Alaska was great, food and service was horrible.

Sail Date: July 02, 2016

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Oceanview

The views were breathtaking. The excursions we chose were amazing. The service and the food on the ship was subpar. They nickel and dime you to death with hidden fees everywhere. The service was incredibly slow even in the upgraded restaurants. Would not recommend the Norwegian Cruise Lines Jewel to anyone.

Cabin / Stateroom
Cabin steward and the cabin was great. The issues were with the food and lines to get a drink. Having to wait 15 minutes for a Diet Pepsi is a little ridiculous when you have the unlimited beverage package.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


I cannot speak about the rest of the Norwegian Cruise Line ships, but if you have an option to take any other Cruise Line over NCL Jewel I would do so. The service and food was horrible. We even had upgraded dining and the service was better at the buffet then in the upgraded dining.

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