Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Great Scenery, Nice Room, Food - eh!

Sail Date: July 02, 2016

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Inside

Cabin: 1149

We had a nice time on this cruise.  Room was nice, room attendant was absolutely wonderful.    Everything was wonderful, except for, in our opinion, the complimentary restaurants.  Having only one other cruise to compare to (RCI), we found there to be no comparison in food quality or service.  In our opinion, the food was rather bland and the choices were minimal.  Food on our RCI cruise was wonderful, offering many more choices that on this cruise were only available in the "Specialty" ($$$) restaurants.  Wait service was nothing special.  Most servers we encountered were not smiling and seemed a little pre-occupied or "bothered" to have to serve us.  Most of the slow, unfriendly service we received was not worthy of any additional reward, however, in the cases we did tip, we were overwhelmed with kindness if we were lucky enough to have that server again.  On the RCI cruise we received this super friendly service from our first meal to the last.  In that case we felt our tip was appreciated and not expected.

Cabin / Stateroom
Nice room. We thought the room was quite sufficient for an inside cabin. Being only our 2nd cruise (we had a mini-suite on our 1st cruise) we were expecting smaller. Bathroom had plenty of room, super clean, nice hot shower. No complaints what-so-ever.
Embarkation and Disembarkation
Easy on, easy off!
Ship Quality
No complaints. Everything was always clean, some comments we read stated the decor was dated, but we didn't find this to be the case. Again, this is only based on 2 cruises. The RCI ship, Enchantment of the Seas, was a dated ship.
Destinations and Excursions
Onboard Activities
Children's Programs Did not use, so can't comment.
Much better than the RCI cruise I referred to previously.
Service and Staff
Gerald our room steward was GREAT! He deserves a lot of Kudos. Wait service in comp restaurants was not very good unless rewarded, at least from our experience on this cruise.
Food and Dining
Not real good, sorry, wish I could state otherwise.
Seattle, Washington
Nice city, however, if you decide to see the city, take a tour. We attempted to see the city on our own & WOW! The traffic! We rented a car @ 10 AM and went to Pikes Market, no parking, tons of people. Same for the Needle.
Ketchikan, Alaska
Juneau, Alaska
Cruise Sawyer Glacier
Skagway, Alaska
Victoria, British Columbia

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