Great Scenery, Nice Room, Food - eh!

Norwegian Jewel Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: July 02, 2016
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 1149
Traveled As: Couple
Reviewed: 1 year ago

We had a nice time on this cruise.  Room was nice, room attendant was absolutely wonderful.    Everything was wonderful, except for, in our opinion, the complimentary restaurants.  Having only one other cruise to compare to (RCI), we found there to be no comparison in food quality or service.  In our opinion, the food was rather bland and the choices were minimal.  Food on our RCI cruise was wonderful, offering many more choices that on this cruise were only available in the "Specialty" ($$$) restaurants.  Wait service was nothing special.  Most servers we encountered were not smiling and seemed a little pre-occupied or "bothered" to have to serve us.  Most of the slow, unfriendly service we received was not worthy of any additional reward, however, in the cases we did tip, we were overwhelmed with kindness if we were lucky enough to have that server again.  On the RCI cruise we received this super friendly service from our first meal to the last.  In that case we felt our tip was appreciated and not expected.

Food and Dining

1 out of 5
Not real good, sorry, wish I could state otherwise.

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Much better than the RCI cruise I referred to previously.

Children's Programs

Did not use, so can't comment.

Service and Staff

3 out of 5
Gerald our room steward was GREAT! He deserves a lot of Kudos. Wait service in comp restaurants was not very good unless rewarded, at least from our experience on this cruise.

Ship Quality

5 out of 5
No complaints. Everything was always clean, some comments we read stated the decor was dated, but we didn't find this to be the case. Again, this is only based on 2 cruises. The RCI ship, Enchantment of the Seas, was a dated ship.

Cabin / Stateroom

5 out of 5
Nice room. We thought the room was quite sufficient for an inside cabin. Being only our 2nd cruise (we had a mini-suite on our 1st cruise) we were expecting smaller. Bathroom had plenty of room, super clean, nice hot shower. No complaints what-so-ever.
3 out of 5
Nice city, however, if you decide to see the city, take a tour. We attempted to see the city on our own & WOW! The traffic! We rented a car @ 10 AM and went to Pikes Market, no parking, tons of people. Same for the Needle.
5 out of 5
5 out of 5
5 out of 5
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