Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Alaska 2016

Sail Date: May 28, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Suite

We enjoyed the relaxed dining. The food was mediocre. We really enjoyed the Haven services. It would have been nice to have been better informed about the benefits of the Haven Suites. The Haven event that we attended was very nicely done. For example, is there a special area for these guests. There were not many places to just sit and relax. The smoking was terrible! The use of the casino was not enjoyable because of the smoke. The odor often drifted up to the areas above. The staff was often very disorganized.

Cabin / Stateroom
Very nice, staff very attentive, but many details were not provided regarding our Haven benefits.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


The dining for example in the Garden Café Buffet had no seating. You had to carry your food to another location.

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