54 cruises this was worst

Norwegian Jewel Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

1.0 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: January 10, 2016
Ship: Norwegian Jewel
Cabin Type: Suite
Cabin Number: 11100
Traveled As: Singles/Friends
Reviewed: 1 year ago

Went with a friend who required a wheelchair and another friend also.  We had a mini suite which was so small that we had to walk sideways to get to the bed and to go to the bathroom.The third bed was a pull out couch which was so hard it was like sleeping on a rock.  TINY TINY TINY.  The food in the dining rooms left a lot to be desired.  Had a shrimp cocktail which was 4 baby  shrimp so tiny I had to use a magnifying glass to find them.  The steaks were tough and even the maître de had to go to the chef and tell him to check on the quality but each night was the same.  Veal was so tough could hardly chew and the ribs were so tough could not even cut with their special knife.  A banana split was 1/2 banana split with 1 scoop of ice cream and a drizzle of chocolate. The only good desert was the warm chocolate volcano and their chocolate extravaganza was pathetic, Did not even offer lobster for one of the meals however they did have lobster as an extra that cost 29.95 if you wanted it   It was available every day for that price.   The French onion soup had no cheese.  The hallways were so narrow could not push the wheel chair past their carts without moving the carts inside doorways and had many ramps to get up to areas.  Some so steep that I almost got a hernia trying to pushg the wheelchair.Norwegian will not get any more of my business.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
5 out of 5
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