our jewel cruise

Norwegian Jewel Cruise Review to Mexico

Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: January 10, 2016
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 9569
Traveled As: Family (older children)
Reviewed: 2 years ago

To start with, the evening performances in the Stardust theater were amazing!  When we boarded, we went to the Garden café to have lunch and were not impressed with the quality of the hot selection - the different meats were hard & dry. Our cabin steward lacked....there were several times that we returned to our cabin after being gone for extended periods of time - on ship & shore excursions that it had not been made up. While on deck, we were never offered beverage service. The crew overall were quite friendly. In past cruises, there have been "behind the scenes" tours...& never charged a fee. There were several hand rails missing on in several places. & now I see my same cruise for $200 less.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The toilet plugged before we left the dock. The shower gel wasn't filled until the last day & the container fell off the wall. One of the mattresses had a saggy center.
5 out of 5
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