Jewel Review

Norwegian Jewel Cruise Review to Mexico

Experience: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall Rating:

4 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: January 10, 2016
Ship: Norwegian Jewel
Cabin Type: Suite
Cabin Number: 11514
Traveled As: Couple
Reviewed: 2 years ago

The cruise overall was good.

The first thing we did after boarding was go eat at the Tzars room.  The two employees at the door were overly pushing the fact that the buffet was open upstairs.  Don't know if they were trying to avoid working or saving food costs or what.  However, we were not persuaded and had lunch.  The service was poor!  Employees were difficult to understand and acted like it was their first cruise.


Ate at Cagney's four nights.  The food was excellent!!! Not so for the service.  Three nights were filled with slow, poor service.  Employees again were difficult to communicate with. 


This ship needs to really work on employee's working skills.  Most of the employee's we had contact with seemed to be lacking the ability to speak/understand English. 


Getting on and off the ship was excellent!  The best I've ever experienced with NCL.


Overall, I do recommend this cruise. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
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