Norwegian Jewel Cruise Review to Mexico

Contributor Level: Third Mate

7+ cruises


Helpful Votes

4 out of 5

Jewel Review

Sail Date: January 10, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

The cruise overall was good.

The first thing we did after boarding was go eat at the Tzars room.  The two employees at the door were overly pushing the fact that the buffet was open upstairs.  Don't know if they were trying to avoid working or saving food costs or what.  However, we were not persuaded and had lunch.  The service was poor!  Employees were difficult to understand and acted like it was their first cruise.


Ate at Cagney's four nights.  The food was excellent!!! Not so for the service.  Three nights were filled with slow, poor service.  Employees again were difficult to communicate with. 


This ship needs to really work on employee's working skills.  Most of the employee's we had contact with seemed to be lacking the ability to speak/understand English. 


Getting on and off the ship was excellent!  The best I've ever experienced with NCL.


Overall, I do recommend this cruise. 

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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