Definately eye opening!
Norwegian Jewel Cruise Review to Alaska - Inside Passage
Sail Date: August 22, 2015
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 8129
Traveled As: Large Group
Reviewed: 2 years ago
This was our first cruise. After paying $1600 for our room and what we assumed would be trip bill then we checked out with another $1680 bill. It jaw dropping! The overall trip was good. The scenery and cruising we had a blast with family and friends.
Our drain backed up in our bathroom floor 4 nights! We were extremely disappointed in the compensation. After two nights of stepping in someone else's shower water we had to get dressed in the middle of the night to use the bathroom in the hall. It was gross and frustrating that we didn't have a room swap or anything comped off our bill!
The service from most of the staff was good, but the language barrier was extremely frustrating for passengers and crew. Not all but some of the crew was rude about when they had to repeat things or just grumpy in general. I understand it was the last cruise of the season so I'm sure workers were ready to get off the boat, but on the flip side this was our first experience on a ship and it wasn't the best.
For the reasons mentioned above, if we were ever to go on another cruise it definitely wouldn't be with Norwegian!
Food and Dining
The Garden Buffet was the best. Great food, hot and fresh and great variety.
Although the Thursday night show with the acrobatic artist was good, it wasn't necessary to see the two men as sexual as the man/woman couple! Extremely awkward to watch with grandparents/older folks, plus the insinuation of the gay couple wasn't necessary! There are other shows in Vegas for that sort of thing!
Service and Staff
Other bar staff and just getting a straight answer from anyone about the bill was definitely frustrating!
Cabin / Stateroom
He was our vacation hero! =]