Too much money, too little service
Norwegian Jewel Cruise Review to Alaska - Inside Passage
Sail Date: August 15, 2015
Cabin Type: Balcony
Cabin Number: 9144
Traveled As: Couple
Reviewed: 1 year ago
Review SummaryAlaska was beautiful. The ship itself was lovely. My review of the customer service however, is a big 0. Excursion blushes late and not working properly, no refund for the rush through the gardens because of late buses. Then no explanation of fund holds so they'll charge your card without telling you about it.
Food and Dining
Service and Staff
Cabin / Stateroom
Include coffee mate vanilla creamer to the bowl in the cabin.