Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Too much money, too little service

Sail Date: August 15, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Alaska was beautiful. The ship itself was lovely. My review of the customer service however, is a big 0. Excursion blushes late and not working properly, no refund for the rush through the gardens because of late buses. Then no explanation of fund holds so they'll charge your card without telling you about it.
Cabin / Stateroom
Beautiful cabin, mostly clean but had gummy residue on the balcony table from a previous guest. Took 3 days to get them to clean it off.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions One rain cancellation, rushes victoria tour because of late tour bus with no headset!!!
Onboard Activities
Service and Staff
Food and Dining


Include coffee mate vanilla creamer to the bowl in the cabin.

Was this review helpful? 5

1 Comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top